Operations Coordinator

Job Description

Job Description

Important Notes

This position is based on-site in Birmingham, AL. Remote work is not available for this role.
Submitted resumes must be in English to be considered.

About Us
Landing is the nation's largest flexible living network — a Forbes Next Billion Dollar Startup reimagining how people live. We place fully furnished, move-in-ready apartments in hundreds of cities, backed by a tech-enabled operations model that lets residents pick up and go without the friction of traditional leasing. We move fast, operate lean, and hold ourselves to a high standard across every function of the business.About the Role
We are hiring an Operations Coordinator who is equal parts executor, problem-solver, and team player. This is a hands-on role at the intersection of executive support, cross-functional coordination, vendor management, and day-to-day operations — the kind of role where no two days look the same, and the best person in it thrives on that.

This role has two phases. In the first phase, you will serve as high-level operational support to a senior executive on our leadership team — owning their calendar, communications, travel, and the range of projects and relationships that run through their office. The role then transitions to a broader Operations Coordinator position supporting cross-functional initiatives across the business.

About the Team
You'll join a team of talented individuals building a startup that improves the way people live — with the freedom to make things happen without limits.What You'll Do — Phase 1: Executive Support

• Own the executive's calendar end-to-end: internal 1:1s, leadership meetings, external calls, candidate interviews, board meetings, and partner meetings
• Learn quickly what is high-priority and what can wait — and push back gracefully when a meeting request doesn't meet the bar for their time
• Build breathing room into the day: buffers between back-to-back meetings and space to think between high-stakes calls
• Coordinate with EA counterparts at external organizations (investors, search firms, partners) to lock timing and logistics
• Book all travel: flights, hotels, ground transportation, and build detailed itineraries
• Monitor the executive's inbox, flag urgent items, and draft correspondence on their behalf
• Prepare bios, briefing materials, and background documents for speaking engagements, candidate interviews, and external introductions
• Use AI tools actively to drive efficiency across communications, research, and preparation
• Serve as day-to-day point of contact with executive search firms for senior-level searches; coordinate candidate scheduling, debriefs, and communications
• Participate in interviews as a bar raiser and contribute to hiring decisions
• Prepare and distribute agendas for leadership meetings; capture, track, and distribute action items
• Plan and execute in-person leadership offsites end-to-end: logistics, catering, team events
• Lead office buildouts in new markets: source and evaluate space options, negotiate terms, coordinate move-ins

What You'll Do — Phase 2: Operations Coordinator

• Support cross-functional operational initiatives across markets and functions
• Coordinate with field, installations, partner success, and other teams on time-sensitive projects
• Help build and maintain operational processes that scale as Landing grows
• Track project details, follow-ups, owners, and timelines to make sure work does not stall
• Help identify process gaps, recurring issues, and areas where the team needs better visibility
• Support basic reporting, trackers, and operational updates for key initiatives
• Partner with team leaders to improve consistency, accountability, and execution across the business
• Take on special projects and problem-solving assignments as directed

What You'll Need

• 2+ years in an executive assistant, operations, or business coordinator role, ideally supporting a senior leader in a fast-paced environment
• Exceptional organizational skills — able to manage multiple workstreams without dropping anything
• Strong written communication — able to draft a clean, professional email quickly
• Comfortable with ambiguity and shifting priorities
• Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets); experience with Asana, Slack, or similar tools is a plus
• Discretion and professionalism when handling sensitive information
• Flexibility to support evening/weekend needs as they arise, handled professionally
• Based on-site in Birmingham, AL; this is not a remote role

Compensation & Benefits
Landing aims to create a workplace that fosters both personal and professional growth. We're proud to offer a competitive package:

• Competitive base salary + stock options
• Comprehensive health benefits: Medical, Dental, Vision, Life & AD&D, Disability, and Mental Health coverage
• FSA or HSA options
• 401(k) plan + ImmediatePay access
• Generous PTO policy — take the time you need
• 7 free nights per year in a Landing home — explore and travel comfortably
• Employee perks for temporary or indefinite stays when you choose to live with Landing
• Opportunities for upward mobility — we want you to grow with us

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