Desktop Support Engineer - Lab Systems
Purple Drive
Overview: Role: Desktop Support Engineer - Lab Systems Location: Raleigh, NC Duration: 6 months Pharma Lab IT Project Support End user computing (EUC) - System administrator for Lab computers and equipment Lab computers and equipment support experience Must know Empower LacE and Unicorn Systems. Desktop support, Operating Systems support, Customer Service Knowledge Experience with Microsoft OS and related technologies. Extensive knowledge of IT hardware and software. Strong knowledge on network troubleshooting. Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite. Knowledge of Linux a plus. Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images. Experience in Windows 10 deployment. Should have experience participating or leading an OS migration. Excellent written and oral communication skills Strong customer-service orientation. Understand customer service and service delivery. Understanding of ITIL processes and ServiceNow Tool. Must be located at the mentioned location
Vacancy posted 1 day ago
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