Store Manager On Duty (Grocery/ Retail)

Job Description

Job Description

Sunflower Market is seeking a Store Manager on Duty for our natural foods store in Rhinebeck, NY. In this role, you will ensure smooth store operations, store security, and prompt, friendly, courteous customer service during designated shifts. As the Manager on Duty, you will provide direction to staff members and be responsible for resolving complaints that can’t be solved by other employees. You will set an example for the rest of the staff and take charge during any emergencies.

If you are outgoing, responsible, reliable, and can handle multiple demands while remaining calm under pressure, we want to talk to you!

Schedule: Full-time (37.5+ hours / week) between the hours of 8am – 7:30pm; must have flexible availability, including at least one evening and one weekend shift per week.

Perks & Benefits:

• Opportunities for growth and advancement
• Comprehensive medical, vision, and dental insurance
• Paid Time Off
• 401K with company match
• Profit Sharing
• Employee discount, and more!

What You’ll Do as the Store Manager On Duty (Responsibilities):

• Provide prompt, friendly, and courteous service to staff and customers, including responding to suggestions, comments, and complaints
• Maintain security of store during shift
• Ensure phone is answered promptly and calls are routed appropriately
• Keep store in clean, orderly condition
• Troubleshoot equipment breakdowns as needed
• Deal with shoplifters, disorderly customers, and medical emergencies
• Observe status of each department and report discrepancies, out-of-stocks, performance problems, or other conditions to department staff
• Inform staff of promotions, changes, and other upcoming events or store issues
• Take disciplinary action as needed
• Report issues to store manager in a timely manner

What We’re Looking For (Qualifications):

• Previous management experience, preferably in a grocery or retail environment
• Experience serving the public and providing exceptional customer service
• Familiarity with natural foods is preferred
• Strong communication and listening skills
• Flexible availability, including at least one evening and one weekend shift per week

Pay: $18+ / hour, based on experience

Apply NOW for immediate consideration!

About Sunflower Market
Since 1978, we’ve dedicated ourselves to bringing our customers whole-health products they can feel good serving to the people they love. We work with local farmers & businesses to support our community & ensure we always know where our food comes from. When we do well, our community does well. So, let’s grow together. Check out our website to learn more:

Equal Opportunity Employer