Water Utility General Manager

• Provide strategic leadership and direction for all water utility functions, including operations, engineering, customer service, finance, regulatory compliance, and administration
• Partner with the Water Commission to establish policies, priorities, and long-term strategic goals
• Lead and develop a high-performing team while fostering a culture of accountability, safety, service, and continuous improvement
• Oversee annual operating and capital budgets, financial planning, and resource allocation
• Direct infrastructure planning, asset management, and capital improvement programs
• Ensure compliance with all applicable federal, state, and local regulations governing public water systems
• Represent the Utility before the Water Commission, Common Council, regulatory agencies, and community organizations
• Address customer concerns and maintain strong relationships with community stakeholders
• Maintain a visible leadership presence across the organization, including regular engagement with Utility staff
• Evaluate emerging technologies, operational improvements, and long-term service opportunities to support sustainability and efficiency

• Bachelor’s degree in Public Administration, Business Administration, Engineering, Environmental Science, Utility Management, or a related field
• Minimum of ten (10) years of progressively responsible leadership experience in utility operations or a closely related environment
• At least six (6) years of senior management or executive-level leadership experience
• Demonstrated experience in infrastructure planning, regulatory compliance, budgeting, organizational leadership, and continuous improvement initiatives
• Experience leading organizational change, workforce development, employee engagement, or succession planning efforts
• Experience working with and presenting to governing boards, elected officials, regulatory agencies, and public stakeholders
• Strong understanding of utility operations, capital improvement planning, asset management, and the ability to work effectively with engineering and technical professionals

• Annual salary range: $143,620 – $215,431 (commensurate with qualifications and experience)
• Health and dental benefits
• Participation in a defined benefit pension plan and an optional 457(b) deferred compensation plan

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Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.