Tour Coordinator Assistant

Tour Coordinator Assistant (Entry-Level)

Location: Spring Branch, Houston, TX

Employment Type: Full-Time, On-site

Are you organized, detail-oriented, and excited about joining a dynamic company?

Join our team as a Tour Coordinator Assistant and help bring unforgettable student travel experiences to life! This entry-level role supports the Tour Coordination department with administrative and logistical tasks related to student tours and travel planning.

About the Role:

As a Tour Coordinator Assistant , you'll play a key role in supporting our Tour Coordinators by managing day-to-day logistics, communications, and documentation that help student trips run smoothly. This is a full-time, in-office position (Spring Branch area of Houston, TX) for someone who thrives in a fast-paced, team-oriented environment.

Whether you're early in your career or looking to grow into the travel or hospitality industry, this role is a great opportunity to learn, contribute, and advance.

Key Responsibilities:

Administrative Support

• Assist Tour Coordinators with various admin tasks
• Answer phone calls and respond to inquiries about travel itineraries and logistics
• Format and distribute flyers, itineraries, spreadsheets, and confirmations
• Proofread appointments and confirmations for accuracy and alignment with itineraries
• Handle outgoing mail and client documents

Travel Coordination Support

• Book attractions and confirm reservations
• Verify contracts, payments, and vendor documents
• Purchase tickets and event passes online
• Help prepare final travel packets for clients
• Assist with on-site support for student tours or events

What We're Looking For:

Required:

• Bachelor's degree
• 1–2 years in an administrative, customer service, or office support role
• Strong organizational skills and attention to detail
• Ability to multi-task and organize work
• Experience with Microsoft Office (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Professional, dependable, and adaptable

Preferred:

• Bachelor’s degree in Business, Communications, Hospitality, or related field
• Experience in travel, tourism, hospitality, or education
• Familiarity with CRM or internal database systems

Key Competencies:

• Multi-Tasking & Organization – You thrive when juggling multiple tasks
• Customer Service – You’re friendly, professional, and responsive
• Initiative & Dependability – You take ownership and follow through
• Tech-Savvy – You're comfortable with email, online bookings, and spreadsheets
• Team Player – You enjoy supporting others and working toward shared goals

Compensation & Benefits:

• Pay: Based on experience and education (Salaried)
• Benefits Available Include:
• Health Insurance
• Dental Insurance
• 401k with 4% company match
• Life Insurance, Long-Term Disability, AD&D – after 90 days
• 15 PTO days annually (vacation & sick combined)
• Various other voluntary benefits including Short-Term Disability, Supplemental Life Insurance, etc.
• Paid Holidays , including:
• New Year's Day
• MLK Jr. Day
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving Day
• Day After Thanksgiving (Floating)
• Christmas Eve (Floating)
• Christmas Day

Ready to join a company that brings education and travel together?

Apply now and start your journey with us as a Tour Coordinator Assistant!