Receptionist / Administrative Assistant

Receptionist / Administrative Assistant
Location: Torrance, CA (In-Office)
Reports to: Administrative Assistant Manager

About Inaba Foods (USA) Inc.
Inaba Foods is a manufacturer of premium pet food, treats, toppers, and complements, deeply rooted in a family tradition of excellence that spans generations. Since 1958, pet parents have trusted Inaba to deliver products that are human-grade, nutrient-rich, and designed to bring joy to pets.

Today, Inaba is the most popular brand of premium cat and dog dinners and treats in Japan, with growing distribution throughout the United States and globally. Inaba Foods (USA) Inc. continues to expand its footprint, invest in talent, and build long-term partnerships across the pet industry, supported by the stability and vision of our Japanese parent company.

Position Summary
Inaba Foods (USA) Inc. is seeking a friendly, organized, and detail-oriented Receptionist/Administrative Assistant to be the first point-of-contact for our office and provide essential administrative support. The ideal candidate will handle a variety of tasks to ensure the smooth operation of our office while delivering excellent customer service.

This is a full-time, in-office position based in Torrance, CA, as required by company leadership.

Key Duties and Responsibilities
Reception

• Greet and welcome visitors in a professional and courteous manner.
• Manage incoming and outgoing mail, packages, and deliveries.

Customer Support

• Answer and direct incoming phone calls from customers, vendors, and business partners.
• Manage and respond to customer and vendor inquiries received through the company website, providing timely and professional assistance.
• Direct inquiries and requests to the appropriate departments when necessary and follow up to ensure prompt resolution.

Administrative Support

• Assist with scheduling appointments, meetings, and maintaining calendars.
• Prepare and edit correspondence, reports, and presentations.
• Maintain office supplies inventory and order supplies as needed.
• Assist with sample shipments.
• Assist with organizing and coordinating office events or team activities.

Office

• Ensure the reception area and office remain tidy and organized.
• Liaise with building management or vendors for office maintenance requests.
• Perform additional duties and tasks as assigned.

Minimum Qualifications

• Bachelor's Degree is required.
• 1+ years of experience in administrative or receptionist roles.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar tools.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, positive, and a proactive mindset.

Why Join Inaba Foods

• Growing U.S. business with expanding distribution and increasing market presence.
• Long-term stability and leadership from a well-established Japanese parent company.
• Opportunity to manage meaningful accounts and influence growth strategy.
• Collaborative, professional environment with a strong brand reputation.

Inaba Foods is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment laws, including California's Fair Employment and Housing Act.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.