Expert, Process Quality Lead

For this U.S. based position, the expected compensation range is $114,400 - $171,600 per year, which includes base pay and short-term incentive. The compensation range applies to candidates located within the United States and is determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks credits to apply toward your benefits, flexible work arrangements, paid family leaves, 401(k) + match, well‑being and recognition programs, 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. You must submit an online application to be considered for this position. The Company will accept applications on an ongoing basis until the position is filled. If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form. Summary Schneider Electric is seeking an experienced Process Quality Lead to drive consistency, quality, and efficiency in ERP testing and cross‑functional process governance within our North American digital transformation program, ensuring seamless alignment with global corporate standards. This strategic role focuses on process improvement, documentation quality, audit readiness, and testing governance; not hands‑on software testing. You will partner across business and technical teams to bring structure, consistency, and efficiency to our end‑to‑end ERP release processes. Roles and Responsibilities Collaborate with Business Testing Leads, Scrum Masters, and technical teams to define end‑to‑end test scenarios. Oversee testing campaign planning, execution visibility, and cross‑team coordination. Determine and guide manual vs. automated test coverage in partnership with offshore automation teams. Ensure timely communication and resolution of defects with both business and technical stakeholders. Provide daily KPI reporting covering test coverage, execution progress, defect leakage, and UAT success rates. Review and improve change request documentation for accuracy, completeness, traceability, and audit readiness. Identify process gaps versus global ERP governance standards and implement improvements. Strengthen documentation workflows, version control, and evidence capture. Standardize testing and documentation operating models across teams. Drive process improvements to reduce cycle times and enhance operational efficiency. Support the transition from SAP Solution Manager to SAP CALM from a process perspective. Ensure governance processes are reflected appropriately in new tooling. Act as the central liaison between business testers, technical teams, and release management. Required Experience and Skills 10+ years of experience in ERP-focused roles (testing coordination, process governance, release management, or business analysis). Strong understanding of end‑to‑end business processes; supply chain exposure is highly advantageous. Background supporting ERP testing cycles (functional, integration, UAT). Experience driving process improvements and standardizing workflows. Strong documentation skills and familiarity with audit expectations. Comfortable influencing cross‑functional stakeholders in complex environments. Excellent communication, organizational, and analytical skills. Experience working in Agile/Scrum environments. Preferred Experience with SAP modules or large‑scale ERP systems. Familiarity with SAP Solution Manager or SAP CALM. Experience with global ERP standards, process governance, or release management. Exposure to large‑scale ERP testing campaigns or ERP implementation programs. Additional Requirements This role is preferred to be onsite in Franklin, TN. We are unable to consider any contractors or consultants. We are only hiring for direct hire employees. We are not currently considering candidates who will require any immigration assistance now or in the future. Must be eligible to work in the US on a permanent basis. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. #J-18808-Ljbffr