Museum Visitor Services Representative

$18 per hour

The Midtown Group

Job Description

Seasonal Visitor Service Representative – Washington, DC

$18/hour | Full-Time | Temporary Fall 2026–December 2026, Possibly Longer

Spend the fall and holiday season in the heart of the nation’s capital while creating welcoming, engaging experiences for visitors of all ages.

We are hiring 5 Seasonal Visitor Service Representatives to support operations at the imagiNATIONS Activity Center in Washington, DC. This is a full-time, temporary position beginning in fall 2026 and running through the end of December 2026, with the possibility of an extension depending on operational needs.

Schedule

9:30 AM – 5:00 PM
5 days per week
Weekday and weekend shifts required
Overtime and holiday shifts may be available

What You’ll Do

You’ll play a key role in keeping daily operations running smoothly in a high-volume public environment . Responsibilities include:

Welcoming visitors and providing excellent customer service
Assisting with entry flow and wayfinding
Collecting attendance and zip code data
Performing light cleaning of high-touch surfaces
Supporting crowd management and maintaining an organized environment
Assisting with activities and programs
Monitoring safety and reporting incidents promptly

What We’re Looking For

Friendly, professional, and approachable
Comfortable working in a fast-paced, high-traffic setting
Strong communication and customer service skills
Reliable and punctual with a consistent schedule
Experience working with children is a plus
Ability to work weekdays, weekends, and holidays as needed

Important Details

This is a seasonal role running through December 2026 , with the possibility of continuing longer based on operational needs
Full availability for the duration of the assignment is required
The position requires a consistent 5-day-per-week schedule
Weekend and holiday availability is required

Why Join Us?

Work in a dynamic, team-focused environment
Gain valuable public-facing experience
Be part of a meaningful visitor experience in a high-profile location
Build experience working in a busy museum and visitor-services environment

Ready for a fast-paced, people-focused fall and holiday role? Apply today.

Apply

Vacancy posted 5 days ago

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