Transit Supervisor

Transit Supervisor

The City of Fayetteville is currently recruiting for a Transit Supervisor to supervise, assign, review and participate in the work of staff responsible for providing transit services within the Transit Department; to ensure that all transit and para-transit routes are running according to schedule; and to perform a variety of technical tasks relative to assigned area of responsibility. The Transit Department provides bus services 7 days a week. Interested applicants must be available to work during the following hours of operation:

• Monday - Friday between the hours of 4:00 AM and 11:00 PM
• Saturday between the hours of 6:00 AM and 8:00 PM
• Sunday between the hours of 8:00 AM and 8:00 PM

Essential duties and responsibilities include:

1. Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for providing transit services within the Transit Department.
2. Prepare, schedule, assign and review daily operator work duties and routes; vehicle assignment sheets, operator schedules/run for bid, selection, assignment, and status reports.
3. Maintain and review departmental employee personnel records for compliance with City policies and procedures.
4. Prepare and present clear, concise and accurate reports to the Transit Operations Manager.
5. Plan, coordinate, and supervise the daily operations of Transit including, but not limited to, developing route and schedule assignments for Transit operations.
6. Collect, count and report transit revenues; maintain revenue records; prepare deposit slip; deliver deposit slip and revenue to bank or appropriate department; maintain related records.
7. Assign, direct and supervise transit, dispatching and related operations which include scheduling daily work assignments.
8. Select, train, motivate and evaluate personnel; provide or coordinate staff training, work with employees to correct deficiencies; implement disciplinary procedures.
9. Operate a two-way radio in support of dispatching duties; ensure routes are serviced in a timely fashion and on schedule; assist transit operators during breakdowns including securing replacement equipment and staff; coordinate major equipment and vehicle repairs.
10. Conduct investigations of accidents, incidents and injuries in the workplace for preventable and non-preventable accidents/incidents/injuries by viewing video footage and taking pictures of incident scenes; prepare and submit accident, incident and injury reports.

Minimum qualifications include:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

• Experience: Two years of experience in public transit operations/administration and one-year supervisory or managerial responsibility.
• Training: Equivalent to completion of the twelfth grade.
• Licensing & Certifications Required: Possession of an appropriate valid driver's license and have the ability to obtain, within six (6) months of hire, a North Carolina Class B Commercial Driver's License with passenger and air brake endorsements and ability to maintain insurability, and a current DOT Medical Card.

Special requirements include:

• This position is subject to alcohol and controlled substances testing as required by FTA
• SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with G.S. 143B-1209.26. The City may consider the results of these criminal history record checks in its hiring decisions.

The selection process is anticipated to last approximately 4 - 6 weeks and will consist of a panel interview and clerical tests which may include, but are not limited to: Proofreading, Sentence Clarity and Spelling with the selected candidate being subject to a pre-employment drug screen, DOT Physical, background check and driving history check.