Senior Service Desk Analyst
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, seeks a Customer Support Specialist to handle inbound/outbound calls, emails, and web chats while ensuring high customer satisfaction and SLA adherence. You will log interactions in a web-based agent desktop, research issues, and provide timely solutions. The role supports process improvements and may involve travel for mail retrieval as needed. #J-18808-Ljbffr
Vacancy posted 4 days ago
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