SVP - Chief Digital and Information Officer

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Monday-Friday Days

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY
The Senior Vice President – Chief Digital and Information Officer serve as the enterprise executive accountable for the end-to-end execution, reliability, governance, and value realization of HonorHealth's digital, information technology, infrastructure, applications, clinical informatics, data, analytics, artificial intelligence, and enterprise technology capabilities. This role exists to ensure technology platforms, clinical and business applications, clinical informatics capabilities, data assets, analytics, and AI solutions operate as an integrated, reliable, and value creating execution layer for the health system. The CDIO consolidates core enterprise technology execution functions (infrastructure and applications) and, as determined by the enterprise operating model, clinical informatics and AI/analytics enablement under one accountable executive to eliminate fragmentation between platforms, data, intelligence, and adoption in care delivery. The role balances operational reliability with innovation, ensuring HonorHealth can scale safely, digitally modernize, and translate advanced technologies into measurable clinical, operational, and financial outcomes. As the most senior technology leader in the organization, the CDIO serves as a key link to peer executives across the Executive Leadership Team (ELT) and to HonorHealth Medical Group (HHMG) and clinical leadership (nursing and physicians), enabling and advancing their priorities through clear governance, trusted partnerships, and disciplined delivery. The CDIO works in close partnership with Strategy and Transformation to align priorities and adoption, while retaining clear accountability for delivery, execution rigor, and platform stewardship.

ESSENTIAL FUNCTIONS
• Enterprise Technology & Digital Execution: Be accountable for enterprise digital experience execution (and partner on experience strategy), including digital front door capabilities, patient and consumer-facing platforms, virtual care enablement, interoperability, and user experience (UI/UX) practices that improve access, engagement, care coordination, and operational efficiency Establish, in partnership with the CTO and ELT peers, a clear enterprise technology strategy and standards for cloud vs. on premises hosting, interoperability patterns, integration architecture, and user experience design to enable scalable, secure, and clinician-friendly solutions Be accountable for enterprise-wide reliability, availability, resilience, business continuity, and performance of all digital and technology platforms Champion HonorHealth’s 12 core platforms, ensuring clear ownership, roadmaps, modernization sequencing, and measurable value realization for each platform Be accountable for application delivery, infrastructure services, cloud platforms, and end user technology environments, ensuring engineering and architectural standards are implemented consistently across the portfolio Be accountable for ensuring platforms support 24/7 clinical operations, regulatory compliance, patient safety, cybersecurity expectations, and operational continuity Establish and enforce delivery and operational standards (service management, release disciplines, and architecture adherence), modernization sequencing, and product-oriented delivery practices in alignment with enterprise architecture governance Drive digital adoption, workflow integration, and change management in partnership with operational, clinical, and consumer experience leaders Be accountable for collaboration with clinical and operational leaders to deliver solutions that are easy to use for patients and staff, reduce friction, and increase adoption - while sustaining innovation and continuous improvement
• Clinical Informatics & Care Enablement: Oversee clinical informatics capabilities in partnership with nursing and physician leadership, ensuring governance, standards, and priorities align to patient safety, quality, and clinician experience Drive EHR optimization, clinical workflow design, decision support, and operational adoption in close partnership with HHMG, clinical operations, and enterprise service lines Be accountable for ensuring clinical content management (e.g., order sets, documentation tools, and standard workflows) is governed, maintainable, and aligned to evidence-based practices and operational needs
• Enterprise Data, Analytics & Decision Intelligence: Be accountable for enterprise data platforms, pipelines, and lifecycle management across clinical, operational, financial, and consumer domains Establish enterprise data governance, stewardship, data quality, metadata, access, interoperability, and reporting standards Lead analytics engineering, dashboards, reporting, and decision intelligence capabilities Be accountable for enabling scalable, trusted data access for leaders, clinicians, and operators Be accountable for ensuring analytics are reliable, interpretable, and embedded into operational workflows
• Artificial Intelligence Execution & Operationalization: Be accountable for AI platforms, model lifecycle management, deployment, scaling, production monitoring, and value realization Establish and maintain responsible AI governance, including AI use-case intake, model inventory, risk-tiering, validation, monitoring, privacy, bias/fairness review, escalation protocols, and ongoing performance oversight Partner with clinical, compliance, privacy, legal, risk, and operational leaders to evaluate AI use cases, clinical safety, regulatory readiness, workflow integration, and adoption requirements Drive translation of AI strategy into executable, governed, and measurable solutions Maintain visibility into vendor-enabled AI, third-party AI tools, internally developed AI, and AI embedded in enterprise platforms Be accountable for scaling AI capabilities in a way that balances innovation, safety, transparency, workforce readiness, operational capacity, and measurable benefit
• Cybersecurity & Risk Management: Be accountable for embedding cybersecurity requirements into digital, data, AI, and technology delivery and operations, partnering with the CISO (who identifies, tracks, and reports security risk and owns the information security program) and aligned to Board/committee oversight structures Lead operational mitigation and technology remediation for cybersecurity vulnerabilities and risks identified by the CISO/Information Security program, jointly prioritizing work based on risk, operational impact, and capacity through established governance Support regulatory readiness, incident preparedness, disaster recovery, business continuity, and enterprise risk reporting related to digital, data, AI, and technology platforms, with security risk assessment and control oversight led by the CISO Ensure cybersecurity and privacy controls (as defined by the CISO and compliance/privacy functions) are integrated into technology modernization, data access, analytics, AI deployment, and vendor management processes; escalating and resolving conflicts in priorities through established governance
• Vendor, Financial & Portfolio Stewardship: Be accountable for enterprise technology vendor relationships and digital financial stewardship Manage technology investment portfolios to maximize value realization across competing priorities; make explicit trade-offs and recommendations when capacity or funding is constrained Be accountable for ensuring disciplined prioritization, cost transparency, and return on investment
• Leadership & Organizational Effectiveness: Lead, develop, and retain high performing digital, technology, data, analytics, and AI, cybersecurity execution, and product delivery teams Develop succession depth and leadership capability across the portfolio Foster a culture of accountability, reliability, innovation, and continuous improvement Ensure the organization has the operating model, talent, governance, and delivery capacity required to scale digital, data, analytics, and AI capabilities responsibly
• Strategic Partnership Model: Serve as the primary technology executive partner to ELT peers, translating enterprise strategy into executable roadmaps and ensuring technology enables key priorities across clinical operations, ambulatory/acute operations, revenue cycle, finance, supply chain, human resources, growth, and consumer experience Partner tightly with enterprise Strategy and Transformation leadership on strategic priorities, transformation sponsorship, and value realization Partner with HHMG leadership, physician and nursing leaders, operational leaders, and clinical service lines on adoption, workflow design, clinician experience, patient safety, and responsible use of digital, data, and AI capabilities Establish and maintain clear enterprise governance forums, decision rights, escalation pathways, and prioritization processes for digital, data, analytics, AI, cybersecurity, and technology investments Be accountable for execution, delivery quality, platform performance, adoption enablement, and operational sustainability

Education

• Masters Required

Experience

• 10 years, demonstrated expertise in a variety of the field’s concepts, practices and procedures Required
• Other, Fifteen (15+) plus years 'demonstrated expertise in a variety of the field’s concepts, practices and procedures Preferred

License and Certifications

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