Automotive Service Advisor

Main Shop Service AdvisorJ.C. Lewis Motor Co. is proud to be Georgia's oldest continually owned and operated automobile dealership, serving Savannah and the surrounding communities since 1912. At J.C. Lewis Ford Savannah, we're looking for a service advisor to join our team and serve as the primary point of contact for our service customers.In this customer-facing role, you will own the service experience from start to finish. From greeting customers in the drive lane to coordinating service and explaining recommendations, you will ensure each customer feels informed, respected, and confident in the care of their vehicle. This is a fast-paced, team-oriented position ideal for individuals who enjoy helping others, staying organized, and keeping things moving.We welcome candidates with backgrounds in customer service, retail, hospitality, or the restaurant industry who are ready to learn and grow.What You'll Do:Serve as the first point of contact for customers in the service driveCoordinate and manage service appointments, walk-ins, and workflow to ensure efficient operationsCommunicate clearly with customers regarding vehicle status, recommended services, timelines, and next stepsWrite repair orders and explain the service process in a professional, customer-friendly mannerManage and distribute technician work efficiently to support productivity and timely serviceTake ownership of the customer experience by providing accurate, timely, and courteous supportWork closely with technicians and service leadership to deliver consistent, high-quality resultsWhat We're Looking For:Vehicle repair knowledge and experience preferredFriendly, professional, and customer-focused demeanorStrong verbal and written communication skillsAbility to manage multiple tasks in a fast-paced environmentProfessional appearance and demeanor in accordance with dealership standardsValid driver's license and acceptable driving recordWillingness to submit to a pre-employment background checkMust be at least 19 years of ageWhat We Offer:401(k) with company matchPaid time off and holidaysMedical, dental, and vision insuranceLife insurance and AD&DShort- and long-term disabilityEmployee Assistance ProgramA supportive, team-focused work environment with opportunities to growApply today to join a fast-paced, team-oriented dealership focused on customer satisfaction and operational excellence. J.C. Lewis Motor Co. is an Equal Opportunity Employer.