DOC Telecommunications Supervisor - Command Center

Telecommunications Supervisor - Command Center

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. Bilingual skills welcome.

Position Title: Telecommunications Supervisor

Location: Springfield, IL, US, 62702

Job Requisition ID: 56185

Opening Date: 05/19/2026

Closing Date: 06/02/2026 11:59 p.m.

Agency: Department of Corrections

Class Title: TELECOMMUNICATIONS SUPERVISOR - 45305

Salary: Anticipated Starting Salary (Effective 7/1/26) $6,820 a month; Full Range $6,820-$10,323 a month

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something biggersomething that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Corrections is looking to hire a Telecommunications Supervisor. The ideal candidate will serve as working supervisor, executing and controlling a statewide program responsible for coordinating apprehension functions between personnel. In addition, they will confirm all legal issues are adhered to, provide transmittals of written information to management officials, coordinate staff engaged in the preparation of warrants, communications, memos and letters, and administer the Telecommunicator Training Program at the communications level.

Essential Functions

Serves as working supervisor. As a Telecommunications Supervisor, executes and controls a statewide program responsible for coordinating apprehension functions between Illinois Department of Corrections (IDOC) and Illinois Department of Juvenile Justice (IDJJ) personnel. Ensures all Illinois Department of Corrections legal polices are adhered to related to warrant procedures. As the hub communication center for the department, provides transmittal of written information regarding activity relating to the IDOC/DJJ facilities to top management officials. Coordinates staff engaged in the preparation of warrants, communications, memos, and letters. Administers the Telecommunicator Series Training Program at the entry level, providing on the job training of new employees. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college with major coursework in communications, administration, psychology, public administration, sociology, speech, or related coursework; Telecommunicator Call Taker experience accepted year-for-year for required college. Requires four (4) years of progressively responsible experience in a Law Enforcement telecommunications information system such as LEADS/CAD, performing work such as a Telecommunicator, Telecommunicator Call Taker and Lead Worker.

Preferred Qualifications

Prefers at least three (3) years of technical experience working with computer systems used in law enforcement entities. Prefers at least two (2) years of technical experience handling the logging and issuance of warrants. Prefers at least two (2) years of technical experience coordinating fugitive transport and out of state extradition. Prefers at least one (1) year of technical experience handling transmittal of written information regarding law enforcement topics. Prefers at least one (1) year of technical experience working with law enforcement charts and warrants. Prefers at least one (1) year of technical experience coordinating staff engaged in preparation of warrants and law enforcement communications.

Conditions of Employment

Required to obtain a Law Enforcement Agencies Data System (LEADS) certification within the probationary period (or within the first 4 months, if already certified in the title) of being placed into the position and maintain a current, valid certification while in the position. Requires ability to pass the IDOC/IDJJ background check. Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited. Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department. Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: See below 11pm-7am Mon-Fri, Sat/Sun off

Headquarter Location: PSSSC - 1000 E. Converse Avenue, Springfield, IL 62702

Work County: Sangamon

Agency Contact: Jamie Barrett Email: View email address on click.appcast.io

Posting Group: Leadership & Management