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Regional Business Banking Manager

Citizens & Northern

Regional Business Banking Manager

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily. From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including "Giving Back, Giving Together," to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

You're a driven sales leader who thrives on building relationships and growing business. At C&N, we're seeking a Regional Business Banking Manager to lead business development efforts and deliver Treasury Management and business banking solutions to clients across the region. In this role, you'll focus on expanding deposits and business services while leading and supporting a high-performing sales team. If you enjoy being out in the market, working directly with clients, collaborating across lines of business, and driving results through people and strategy, this role offers an exciting opportunity to make a meaningful impact.

You will be responsible for:

  • Business Development & Sales – Develop new business relationships and sell business banking and Treasury Management products including deposit accounts, digital banking, business credit cards, merchant services, remote deposit capture, positive pay, and lockbox services. Meet established production goals and critical sales drivers.
  • Regional Strategy & Leadership – Develop and manage a regional sales plan, including budgets and production goals. Lead sales meetings, monitor pipelines and CRM activity, and encourage best practices to drive performance and growth.
  • Client Relationship Management – Build and maintain strong relationships with business clients through regular calls, site visits, and in-branch meetings. Utilize client profiling to maximize cross-sell opportunities and deepen full banking relationships.
  • Collaboration & Cross-Functional Support – Partner with branch staff, commercial lenders, and other bank specialists to deliver comprehensive solutions. Coordinate calling efforts and support internal teams through training and knowledge sharing.
  • Treasury Management Expertise – Provide instruction and ongoing support to clients on Treasury Management products. Respond to proposals using C&N's sales process and recommend appropriate account structures and services based on client needs.
  • Operational & Compliance Oversight – Ensure all agreements, documentation, and account openings are complete, accurate, and compliant with bank policies, including CIP requirements.
  • Team Development – Supervise, coach, and develop team members as needed. Set goals, provide feedback, conduct performance evaluations, and support training and career growth.

Requirements:

Education & Experience – You will need a Bachelor's degree AND 2–4 years of related experience, OR an equivalent combination of education and experience.

Special Requirement – Extensive travel to customer locations is required.

Skills – You should possess well-developed abilities and a proven track record in the following areas:

  • Sales leadership and business development
  • Relationship management and client engagement
  • Critical thinking and business insight
  • Active listening and strong communication
  • Ability to lead, coach, and motivate teams

Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

  • Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
  • Manages Complexity: Analyzes situations, gathers data, and evaluates options to solve complex problems effectively.
  • Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
  • Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
  • Drives Results: Achieves goals despite challenges and motivates others to deliver strong outcomes.
  • Builds Effective Teams: Creates diverse, cohesive teams with shared goals, fosters belonging, celebrates successes, and promotes collaboration.

At C&N, we're more than just a team – we're a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

  • Achieve & Grow: Your success is our success. At C&N, you'll grow alongside our customers as we work together to achieve meaningful goals.
  • Learn & Develop: Collaboration is at the heart of what we do. You'll learn from and with your teammates, fostering both personal and professional growth.
  • Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
  • Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We're proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

Comprehensive Benefits for Your Success:

  • Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
  • Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
  • Health & Wellness:
    • Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
    • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
    • Employer-paid life and disability insurance.
    • Additional voluntary coverages to meet your unique needs.
  • Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Vacancy posted 6 hours ago
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