Cycling Specialist - Specialized Upper West Side - NY

Cycling Specialist - Specialized Upper West Side - NY

JOB SUMMARY

A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail. A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU'LL MAKE A DIFFERENCE

Deliverworldclassrider-service that ensures ongoing sales and high levels of ridersatisfaction Meeting and makingaconnectionwithriders, asking questions, and listening to riders' needs, then giving options and advice on meeting thoseneeds Inspiring thestr to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and thepurchaseprocess Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean andorganized General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorialduty Use company literature/resources and available training to stay current onproductfeatures Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

Passion for cycling and the Specialized brand Bike shop experience preferred A current or former retail employee with 1+ years ofexperiencepreferred Excellentcommunicationwiththe ability to effectively interact with riders and teammembers Abilityto stand for extensive time periods; while occasionally walking, kneeling, or reaching Ableto lift at least 50 lbs. or more and use proper liftingskills

TELL ME MORE

Competitive health care (Medical PPO or HDHP)* Dental* Vision* Health Savings Account (HSA) Short and Long Term Disability Company sponsored life insurance Optional Term Life Insurance Optional Critical Illness insurance Optional Critical Accident insurance Competitive vacation package* 401(k) with match 8 Weeks paid parental leave Paid company holidays Employee discounts on all product Deep partner retail discounts Fitness & Events Reimbursement Employee Assistance Program Commuter Benefits *if applicable in state *For eligible employees At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location. For additional information on benefits and perks, please visit: We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. #J-18808-Ljbffr Dormont Manufacturing Co