Technology Program Consultant

Technology Program Consultant

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

ScriptPro's Sales department is the driving force behind our growth and success. We are a team of passionate, results-oriented professionals dedicated to delivering innovative solutions to our clients. As part of our sales team, you'll have the opportunity to work with cutting-edge technology, build meaningful relationships with clients, and contribute to a culture of excellence and integrity. We offer a collaborative and supportive environment where your skills and expertise will be valued and rewarded.

Job Summary: The Technology Program Consultant is an inside sales-focused professional responsible for building and maintaining strong relationships with ScriptPro's customer and prospect accounts within a defined market segment. This role partners closely with outside Sales Directors to manage and advance business-to-business sales opportunities while driving revenue growth. The position focuses on understanding customer needs, aligning solutions to pharmacy operations, and guiding accounts through the buying journey to deliver meaningful value. The consultant supports opportunity development, promotes customer engagement, and ensures successful follow-through post-implementation. Strong communication, relationship-building, and collaboration skills are key to success in this role.

Reporting Relationship: Director, Inside Sales

Shift: General business hours are Monday through Friday 8 am to 5 pm CST. This hybrid role requires a combination of weekly on-campus and remote work with specific days varying based on departmental policy and business need. Generally, all positions may be fully performed on-campus in Mission, KS. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Grow Revenue
  • Meet or exceed individual, team, and group quarterly and annual sales goals
  • Develop pre-contract plans and opportunity advancement for customer accounts for add-ons, upgrades, enhancements, and additional fee-based services
  • Support the development of pre-contract plans for customer accounts and prospect leads for new systems and platform systems in collaboration with the Outside Sales team
• Advance the Buyers Journey
  • Create lasting value and impact for customers and prospects through effective inside sales activities
  • Promote and maintain relationships with ScriptPro's customer accounts and prospect accounts
  • Learn each pharmacies business model, challenges, and potential solution options
  • Propose and demonstrate value-based solutions directed towards pharmacy needs and wants
  • Follow up with customers post-implementation to confirm impact and build advocacy
• Scale Sales Productivity
  • Learn, apply, and grow knowledge regarding healthcare, pharmacy, and technology business concepts
  • Utilize and develop core sales skills to build relationships, drive opportunities, and execute contracts
  • Understand and apply financial modeling to develop a value-based business impact and positive return on investment
  • Coordinate and monitor the scheduling, performance, and completion of project implementations
  • Maintain up-to-date record management specific to all customer account related activities
  • Contribute positively and collaboratively within a dynamic Sales Team environment
• Limited domestic travel may be required when essential to sales related activities
• Perform other duties as assigned

Required Qualifications:

• Bachelor's degree in business or related field is preferred
• 1+ years of sales experience
• Excellent verbal and written communication skills, with the ability to tailor messaging to diverse audiences and stakeholders
• Highly motivated, adaptable, and able to thrive in a dynamic, fast-paced, and evolving environment
• Highly collaborative mindset with a focus on shared goals and team success
• Strong interpersonal skills with the ability to build relationships and collaborate across cross-functional teams and all organizational levels
• Capable of navigating complex situations and driving solutions that align with business goals
• Commitment to continuous learning, professional development, and skill enhancement

Preferred Qualifications:

• Experience with Salesforce
• Prior knowledge of ScriptPro products
• Experience working within the pharmaceutical and/or healthcare industry

Remote Work Requirements:

• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on)

Benefits:

At ScriptPro, we believe that our employees are our greatest asset. That's why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
• Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Working Conditions:

Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.