Call Center Attendant (Temp to Hire)
$20 per hourAmada America, Inc.
Description The Call Center Attendant will answer all incoming service phone calls with redirecting to the proper point-of-contact within the correct department. ESSENTIAL FUNCTIONS: Answers incoming phones. Creates incidents in Syteline with routing calls and incidents to the appropriate department. Other duties related to the department and assigned by department management. NON-ESSENTIAL FUNCTIONS: Act as a backup for the other call center attendants. REPORTING RELATIONSHIP: Regional Service Division Manager National Service General Manager SUBORDINATE STAFF: None KNOWLEDGE: Able to collect, arrange, and analyze data. Able to prioritize job duties. Problem solving expertise is a must. SKILLS: Proficient in Microsoft Office (Word, Excel, Google Docs) Familiar with internet functions-posting files, linking websites/files, downloading data, etc. Excellent written and oral communication skills SCHEDULE: Onsite. No remote option. Monday to Friday 8:00 AM to 5:00 PM PAY: $20.00 starting pay rate through agency TRAVEL: Minimal. MENTAL ABILITIES: Ability to work harmoniously with others. Ability to accept and follow instructions. Ability to maintain a positive attitude. Ability to identify where work is needed and then take the initiative to complete all open job tasks without being told prior. WORKING CONDITIONS: Daily lifting to 25 pounds unassisted. 2nd floor with both stair and elevator access. Cubicle office setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Amada America, Inc.
Vacancy posted 4 days ago
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