Senior Director, North American Technology, Data & Digital Innovation (TDDI) Transformation

Role Description

The Senior Director, NorAm TDDI Transformation leads enterprise-wide technology and organizational transformation initiatives across North America for Sodexo. This highly visible leadership role is responsible for:

• Driving modernization
• Optimizing operating models
• Improving financial efficiency
• Establishing sustainable change governance across the Technology, Data & Digital Innovation (TDDI) function

Partnering closely with senior leaders across Technology, Finance, HR, Procurement, and Operations, this role ensures transformation initiatives are strategically aligned, well-governed, and executed with measurable business impact. The Senior Director also serves as a trusted advisor to executive leadership, helping guide large-scale change while maintaining operational, financial, and cultural stability. This is a remote role with the preferred candidate able to work Eastern Standard Time Zone hours to accommodate global meetings.

What You'll Do:

• Lead the development and execution of the North America TDDI transformation roadmap, including technology modernization, operating model evolution, cost optimization, and value realization initiatives
• Design and implement structured change governance frameworks, including change impact assessments, workforce and stabilization protocols, and transformation oversight
• Deliver key transformation programs and initiatives while partnering with Finance to build strong business cases, prioritize investments, optimize vendor spend, and track ROI
• Develop executive-level reporting, dashboards, and board-ready materials that clearly communicate progress, risks, and outcomes
• Collaborate with global TDDI stakeholders to align regional transformation priorities with enterprise technology strategy
• Act as a strategic advisor to senior leaders, helping mitigate change fatigue and ensure sustainable adoption of transformation efforts
• Influence and optimize a multi-million-dollar technology operating budget through disciplined financial and governance practices

Qualifications

• Bachelor’s degree or equivalent experience
• 10+ years of management experience
• 7–10+ years of progressive experience in enterprise technology, digital, or organizational transformation
• Deep understanding of enterprise technology operating models and large-scale transformation delivery
• Strong financial acumen, including cost optimization, business case development, and value realization tracking
• Proven experience designing and leading change governance frameworks in complex, matrixed organizations
• Executive-level communication and presentation skills, with the ability to influence senior stakeholders
• Experience working in global or highly complex operational environments (services, hospitality, facilities management, or similar industries preferred)
• Familiarity with structured transformation methodologies such as Agile, ITIL, Lean, or large-scale program frameworks
• Ability to thrive in ambiguity, lead through change, and drive disciplined execution in a fast-paced environment

Requirements

• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience - 10 years
• Minimum Functional Experience - 7 years

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire