Telesales Representative

Telesales Representative

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Primary Purpose: To engage assigned sales leads and prospects for state specific workers' compensation services via telephone and email contact

Essential Functions and Responsibilities:

• Initiates sales calls to potential customers or leads to cultivate new business
• Works assigned prospects to promote and sell products and/or services, i.e. enrollment into workers' compensation programs.
• Follows established procedures and guidelines; may require deviation from standard screens, scripts and procedures based on leads.
• Contacts targeted state workers' compensation policy holders to gain permission to review for client workers' compensation program.
• Negotiates fees within limits of authority and specified parameters.
• Support overall sales and marketing initiatives of the organization.

Additional Functions and Responsibilities:

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications:

Education & Licensing: High School diploma or GED required.

Experience: Two (2) years of inside sales/telemarketing experience or equivalent combination of education and experience required.

Skills & Knowledge:

• Knowledge of inside sales and telemarketing
• Knowledge of organizations' products and services
• Strong oral and written communication skills
• PC literate, including Microsoft Office products
• Strong customer service skills
• Ability to multitask
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment: When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.