Opening Front of House Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. As a Front of House Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. This position requires availability for opening and/or lunchtime shifts. Position Type: Full-time and Part-time Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first‑hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Front of House Team Member Responsibilities: Key positions required of position: Outside Order taking, Dining room Host/Hostess, Outside meal delivery, Drive-thru order taking, food and drink assembly. Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC). Execute FIFO (First In, First Out) model is being followed. Protect the customer experience by ensuring packaging, food presentation and quality is top level. Appropriately handle all customer issues and play a positive role in customer recovery. Understands food safety and quality excellence. Show up on time, have a great attitude and work hard for your entire shift. Constantly improve yourself by finding ways to do your work better and faster. Be responsible to fill your shift if you are not able work. Ensure your appearance is in compliance with the Team Member Handbook and Food Safety Guidelines. Be a team player. Assist in keeping the store clean, hygienic, and tidy, at all times. Stay up to date with yearly certifications and trainings. Uphold operators vision and mission for store in daily operations. Display good stewardship and a sense of ownership for the business. Invests in Chick-fil-A culture with willingness to grow and positive attitude. Keep up to date with current promotions and new products. Uphold all Pathway procedures and restaurant policies. Qualifications and Requirements: This position requires availability for opening and/or lunchtime shifts Must be eligible to work in the United States Must have a source of reliable transportation Ability to handle all equipment, pans, pots, navigating shelving both high and low Reading, writing, and basic math and verbal communication skills required Works in hot, noisy and fast paced environment Mobility required during shifts Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently Consistency and reliability Cheerful and positive attitude Loves serving and helping others Customer service oriented Strong interpersonal skills Detail-oriented Able to multi-task Works well independently and in a team environment Be willing and able to work a flexible schedule Have the ability to lift and carry 5-20 lbs on a regular basis Have the ability to stand for long periods of time Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr Chick-fil-A