Business Development Manager

Business Development Manager

The Business Development Manager (BDM) is responsible for new business development and client relationship management. The BDM's focus is on prospecting for and securing new client relationships. They work to better understand their clients' international supply chain and sell additional MAO solutions to improve it.

Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs

Qualification, selection and solicitation of new targets and opportunities

Prepare and deliver customer proposals

Manage customer commitments

Integrate and educate customers on MAO technology solutions

Coordinate and participate in customer meetings with decision makers

Develop comprehensive pricing strategies

Provide excellent Customer Service to ensure customer issues are resolved

Stay current on customer and industry trends

Daily maintenance of customer resource management system

Bachelor's degree or equivalent combination of education, training and experience.

Excellent communication and interpersonal skills (both verbal and written)

Understanding of competitor strategies, capabilities and pricing

Superb negotiation skills with the ability to drive change and deliver targeted results

Outstanding problem solving skills

Highly organized and detail-oriented

Strong working knowledge of Microsoft Office

2 – 4 years minimum experience in international freight forwarding / logistics industry

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Innovative: Consistently introduces new ideas and demonstrates original thinking

Loyal: Shows firm and constant support to a cause

Dedicated: Devoted to a task or purpose with loyalty or integrity

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Goal Completion: Inspired to perform well by the completion of tasks

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Self-Starter: Inspired to perform without outside help

Job Security: Inspired to perform well by the knowledge that your job is safe

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Financial: Inspired to perform well by monetary reimbursement

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelors or better.

3 years: International freight forwarding / logistics industry experience