Tech, Service - Valley Irrig - Sunrise FS - Havana, IL

Tech, Service - Valley Irrig - Sunrise FS - Havana, IL

Company: Sunrise FS City: Havana State: IL SALARY RANGE: $18.00 - $20.00 Sunrise FS is headquartered in Virginia, Illinois, with branches in Cass, Champaign, Clark, Douglas, Edgar, Mason and Vermillion counties. Sunrise FS has about 200 employees (including seasonal workers) and approximately 14,000 customers. The cooperative does business in agronomy, energy, grain, tires, irrigation, and retail. Sunrise FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

Purpose And Summary Statement

Responsible for the effective repair of irrigation machinery and components at high levels of quality.

Essential Job Functions

• Performs in-field irrigation diagnostics and repairs as required
• Serves as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction
• Diagnoses, inspects, reconditions, repairs, assembles, and services equipment as assigned by the supervisor
• Documents machine information and repairs completed on work order, including parts and fluids used
• Maintains a clean work area, as well as care for all shop tools, machines, and equipment
• Identifies and communicates solutions for customer service opportunities in the dealership's area of responsibility
• Maintains technical and product knowledge on all systems sold within the store
• Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook
• Conducts self in the presence of customers and community so as to present a professional image
• Proactively seeks and participates in available company-sponsored training, in an effort to develop and advance knowledge base and skillset
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
• Ability to perform basic computer functions including Microsoft Office products, internet searches and ability to complete all necessary online work order requirements
• Maintain, clean and organize assigned service vehicle as well as assist warehouse manager by cleaning and organizing inventory on an as needed basis
• Performs all other duties as assigned by management in a professional and efficient manner

Requirements

Normally requires high school diploma or the equivalent thereof, and 1-2 years or more of related work experience to demonstrate knowledge of inventory control and organization skills. Mechanical and electrical skills required Valid driver's license and satisfactory driving record Valid CDL (Commercial Driver's License) preferred Ability to assemble and perform maintenance functions on equipment Ability to lift at least 60 pounds frequently. Frequently exposed to extreme weather conditions and noisy conditions. May occasionally be exposed to dust, fumes, chemicals, and electrical hazards with appropriate safety measures. May occasionally be required to work at varying heights. Must be able to travel independently and overnight. Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development. Knowledge of center pivot irrigation systems, electrical service equipment, pump panels and motors, control circuitry, single & 3 phase power, 120/240, 277/480 volt systems. Prior experience servicing pivot irrigation systems Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders. Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.

Securing Your Future, One Benefit At A Time

Our benefits packages are designed to support every aspect of our employees' well-beingfrom health plans to life insurance, robust retirement plans, and more. We provide benefits that meet their needs today while also ensuring a secure future. Offerings may include, but are not limited to: UNITED STATES: Fully Funded Pension* 401(k) & Employer Match Medical, Dental, Vision HSA & Employer Contributions Life Insurance Disability Identity Protection *The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match. **Some benefits are subject to the hiring company. CANADA: DC Pension Plan RRSP Medical, Dental, Vision Life Insurance Disability Volunteer Day *Benefit eligibility may be dependent on employment type