HVAC Service Technician

Job Description

Job Description

Davis Heating, Cooling, Plumbing & Electric – Rocky Mount, VA HVAC Service TechnicianJoin a Team That Values Your Skills and Invests in Your Future

At Davis Heating, Cooling, Plumbing & Electric, we've built our reputation by delivering reliable home comfort solutions and exceptional customer service to homeowners throughout Southwest Virginia. Our success is driven by skilled professionals who take pride in their work, put customers first, and are committed to doing the job right.

We're looking for an experienced HVAC Service Technician to join our growing team. If you enjoy troubleshooting mechanical problems, helping homeowners, and working with a company that values quality workmanship and professional growth, we'd love to meet you.

Why Join Davis?

• Competitive compensation with performance incentives

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Paid Time Off and Paid Holidays

• Company-Provided Vehicle

• Company Phone and Tablet

• Uniforms Provided

• Ongoing Technical Training and Professional Development

• Year-Round Stable Employment

• Career Advancement Opportunities

• Supportive, Team-Oriented Culture

The Role

As an HVAC Service Technician, you'll diagnose, repair, maintain, and service residential heating and cooling systems while delivering an exceptional customer experience. You'll identify equipment issues, educate homeowners on repair and replacement options, and perform high-quality work that reflects Davis Heating, Cooling, Plumbing & Electric's commitment to excellence.

Key Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential heating and cooling systems.

• Perform preventive maintenance on furnaces, air conditioners, heat pumps, mini-split systems, and indoor air quality equipment.

• Accurately diagnose electrical, refrigeration, airflow, combustion, and mechanical system issues.

• Explain findings and provide homeowners with repair, replacement, and maintenance recommendations.

• Perform system testing, equipment startups, and operational checks to ensure peak performance.

• Complete service documentation, estimates, and required paperwork using company software.

• Maintain a clean, organized, and safe work environment while respecting customers' homes.

• Ensure all work complies with manufacturer specifications, local codes, and company quality standards.

• Build lasting customer relationships through professionalism, integrity, and exceptional service.

• Participate in ongoing technical, product, and safety training.

Qualifications

• Previous residential HVAC service experience required.

• Strong diagnostic and troubleshooting abilities.

• Thorough knowledge of heating, air conditioning, heat pump, refrigeration, electrical, and airflow systems.

• EPA Universal Certification required.

• NATE Certification preferred but not required.

• Excellent customer service and communication skills.

• Ability to work independently while managing multiple service calls.

• Strong organizational and time management skills.

• Valid driver's license with an acceptable driving record.

What Success Looks Like

Success in this role means accurately diagnosing equipment issues, delivering quality repairs the first time, building trust with homeowners, and providing the exceptional service that keeps customers choosing Davis Heating, Cooling, Plumbing & Electric. If you're passionate about your trade and want to grow your career with a company that values your expertise, we encourage you to apply today.

 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.