Administrative Clerk I (Peer Aide) (Part-time Only)

Peer Aide

Peer Aides can be utilized throughout the Department and provide routine to difficult support tasks and services to various County departments and operations under supervision. Duties within this classification may have a clerical emphasis, community partner emphasis, or a combination of both. For positions with clerical emphasis, primary job duties are clerical. For positions with a community partner emphasis, the primary job duty is working with the community, either in an office, clinic, or conducting outreach. This will include meeting with the public in private, group settings, or during outreach events, understanding and making referrals to community resources and fostering communication between the public and the department or County. This is an excellent starting position designed to learn general clerical, program and County procedures. As experience is gained, there is greater independence of action within established guidelines. This job classification is part-time, and employees are considered extra-help.

Typical Tasks

Clerical Emphasis

• Maintain alphabetic and numeric files by retrieving and filing a variety of documents;
• Search files for specific information;
• Monitor files for completeness and propriety;
• Receive, segregate, and route mail;
• Order, receive, log and distribute supplies, and monitor inventory;
• Compile information and data necessary for the preparation of various departmental reports;
• Maintain routine operational records by transferring, coding and indexing data;
• Answer the telephone, take messages, and meet and assist the public;
• Perform a limited amount of typing incidental to other tasks; Input data into an automated computer system; and
• Communicate effectively with others.

Community Emphasis

• Peer-to-peer mental health support services;
• Meet regularly with individuals and co-facilitate groups that are part of the designated population;
• Provide support and guidance based on life experience;
• Act as a liaison between designated population and public entities;
• Provide information and referrals regarding services available within the community;
• Create, plan and carry out activities that provide information, encouragement and support;
• Participate in meetings, outreach events and assist with public presentations;
• Keep accurate records;
• Complete necessary paperwork timely and accurately;
• Input data into an automated computer system; and
• Communicate effectively with others.

Behavioral Health & Substance Use Disorder

• Peer-to-peer support services and relapse prevention;
• Support for education and job skills;
• Provide family support and co-facilitate support groups; and
• Ancillary services such as linkages to housing assistance, transportation, case management, and individual services coordination can also be provided through Recovery Services.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Alphabetic and numeric filing procedures;
• Modern office procedures and equipment; and
• Proper usage of English grammar and punctuation.

SKILLS/ABILITIES

• Deal with the public in a tactful and courteous manner;
• Use a computer keyboard proficiently;
• Accurately perform a wide variety of keyboarding and general clerical duties of average difficulty;
• Data entry and information retrieval;
• Follow oral and written instruction; and
• Travel to various sites when necessary.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION & EXPERIENCE

• Equivalent of six (6) months full-time general office experience. Relevant college education or business school training may be used to substitute up to three (3) months of the required experience.

DESIRABLE QUALIFICATIONS

• Current or previous consumer of service(s) through Behavioral Health and Recovery Services; OR
• An immediate family member of an individual who previously or currently receives services through Behavioral Health and Recovery Services; OR
• Individuals/family members who have lived experience with a severe mental health diagnosis or substance use.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE

Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.

GENERAL INFORMATION

CLASSIFICATION INFORMATION

Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program with Nationwide.

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at under the "Disability" tab.

RECRUITMENT ACCOMMODATIONS

Arrangements may be made to accommodate disabilities and religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodations Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the "Additional Information" section of the application form.

GENERAL QUALIFICATIONS

• Pass County-paid pre-employment job-related background investigation.
• Perform job duties in a manner assuring a safe working environment for oneself and others.
• Maintain confidential information according to the legal standards and/or County regulations as required.
• Some positions may be required to possess and maintain a valid California Driver's License and meet County insurability requirements.

APPLICATION AND/OR EXAMINATION APPEAL RIGHTS

Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are emailed.

DISCLAIMER

Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understanding(s), and such information prevails over information contained in