Host/Hostess

DESCRIPTION

Job Description: Host/Hostess

Position Classification: Part-Time / Non-Exempt

Reports To: Manager on Duty

Who We Are

At Walk-On's, every role matters-from the kitchen to the front of house. Our Servers and Hostesses are the first point of contact for guests, bringing energy, smiles, and that championship-level service that keeps people coming back. Whether you're running food, taking orders, or managing takeout, you're a key part of our gameday atmosphere!

What You'll Do

• Show up ready to play-arrive on time, in uniform, and with a positive, team-first attitude.
• Welcome guests with a smile, seat them efficiently, and ensure an exceptional dining experience.
• Take accurate orders, suggest menu items, and provide prompt, friendly service.
• Follow Walk-On's steps of service to exceed guest expectations every shift.
• Run food, clear tables, maintain clean dining areas, and assist teammates wherever needed.
• Handle takeout orders and ensure To-Go guests receive their meals accurately and promptly.
• Follow all alcohol service laws and company policies-maintain any required state bar cards.
• Process payments, handle cash accurately, and operate the POS system.
• Assist in setting up and breaking down the restaurant for business.
• Keep the restaurant clean-tables, floors, and guest areas-while staying friendly and upbeat.
• Jump in to support coworkers and management with any tasks needed to keep the team winning.

What It Takes

• Must be 18 years or older and meet all state requirements for alcohol service.
• Able to read training materials, complete testing, and follow instructions in English.
• Previous restaurant experience preferred but not required-we'll train the right teammate!
• Ability to stand, walk, bend, carry trays up to 25 lbs, and work on your feet for extended periods.
• Strong communication skills and a natural, friendly, customer-focused attitude.
• Ability to multitask, balance multiple plates or orders, and remain calm under pressure.
• Flexible schedule-available nights, weekends, and gameday events.

What We're Looking For

• A team player who thrives in a high-energy, fast-paced environment.
• Someone who brings a smile and a positive attitude to every shift.
• Dependable, motivated, and able to jump in wherever needed.
• Dedicated to providing a championship-level guest experience.

Why You'll Love It Here

• Be part of a fun, gameday atmosphere that's never boring.
• Flexible part-time hours-perfect for students or anyone balancing outside commitments.
• Join a team built on camaraderie, hustle, and championship spirit.
• Opportunity to grow into other roles within the Walk-On's family.

Compliance Note

All Servers, To-Go staff, and Hostesses must follow federal, state, and local laws regarding food, safety, and alcohol service in the states where they work. Proper training and certification must be maintained.

Equal Opportunity Employer

Walk-On's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

REQUIREMENTS

Walk-On's Sports Bistreaux is more than just a place to grab a bite to eat-it's a story of heart, hustle, and the underdog spirit.

Our journey started in Baton Rouge, Louisiana, when two LSU walk-on basketball players turned their dream into reality. With no scholarships, no guarantees, and no spotlight, they built their success the same way they built Walk-On's: through hard work, teamwork, and never giving up. That drive has grown from a single restaurant into a nationally recognized brand, but we've never lost sight of our roots. At Walk-On's, we pride ourselves on scratch-made dishes with a Louisiana flair, a fun and welcoming game-day atmosphere, and a culture that treats every team member like family.

We believe that everyone-from the kitchen to the floor, from the host stand to management-has an important role to play in creating unforgettable guest experiences. When you join Walk-On's, you're joining a team that values energy, passion, and pride in every shift. We celebrate wins together, push through challenges side by side, and make sure our guests feel like part of the team, too. This isn't just a job-it's a chance to be part of a winning culture where you can grow, shine, and help carry on the Walk-On's tradition of turning hard work and hospitality into something truly special.

Our Core Values at Walk-On's: Teamwork - Every role matters, and we win together. Hospitality - We deliver unforgettable experiences with genuine care. Passion - We hustle hard, bring energy, and take pride in what we do. Growth - We invest in our people, offering opportunities to learn and advance. Community - We support and celebrate the neighborhoods we serve.