Veterinary Receptionist

As the first point of contact, convert incoming calls into scheduled appointments Maximize client call conversion by effectively managing incoming phone calls, addressing client needs Promote the practices Care Companion Plans and services during calls Perform weekly proactive reminder phone calls to clients Administer essential receptionist duties, including patient intake and discharge Facilitate client education and utilization of client-facing online pharmacy Handle cashier duties, including reconciling the cash drawer daily Maintain accurate medical charts for all patients Work closely with the veterinary team to streamline patient flow Requirements High School Diploma or equivalent 1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment 1+ years of experience working with computers (typing, email, other software) Core Competencies Demonstrates strong customer service skills with a focus on appointment scheduling and client communication. Proficient in managing patient intake and discharge processes while maintaining accurate medical records. Highest-signal resume keywords Customer Service Experience Appointment Scheduling Medical Chart Maintenance Cash Handling Client Education ATS Optimization Keywords Hard Skills Typing Email Communication Patient Intake Patient Discharge Cash Drawer Reconciliation Soft Skills Effective Communication Client Needs Management Proactive Engagement Certifications & Qualifications High School Diploma or Equivalent Industry Keywords Veterinary Services Call Center Experience Front Desk Operations Fast-Paced Environment Tools & Technologies Client-Facing Online Pharmacy Software #J-18808-Ljbffr