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Customer Relations Representative

Advantage Toyota of River Oaks

Advantage Auto Group, is looking for a part-time Customer Relations Representative to join our Service Department team. What You'll Do Make outbound follow-up calls to service customers to gather feedback on services performed on vehicle. Address customer concerns promptly and professionally, escalating issues to the Service Manager when needed Track and report response data and customer satisfaction trends Support the service team in maintaining strong customer relationships post-visit What We're Looking For Excellent phone and interpersonal communication skills Comfortable working with performance metrics and call volume targets Automotive service or customer service background preferred, not required Reliable, detail-oriented, and able to work independently Details Part-time schedule #J-18808-Ljbffr

Vacancy posted 5 days ago
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