FOH Manager Quick Casual

Job Description

Job Description

Position is for a casual, family-friendly BBQ concept built around one simple idea: serving Great Food and Great Service to Great People, especially the Uniformed American Heroes who inspire everything they do.

Every location pauses each day at noon to play the national anthem as a salute to the military, police, fire, and first responder community. It's a high-energy, high-volume environment with a strong sense of purpose behind the counter.

The Front of House Manager is the face of the restaurant. This person owns the guest experience from the moment someone walks through the door: the warm welcome, the register, the sample tray, the daily flag salute, and everything that makes a first-time guest a regular. This is a hands-on leadership role for someone who genuinely loves people, thrives in a fast-paced environment, and wants to build and coach a front-of-house team that reflects the brand's hospitality-first culture.

What You'll Do

• Lead daily FOH shift operations, including register/POS accuracy, cash handling, and order flow during peak volume
• Recruit, train, coach, and develop front counter and server staff, setting the tone for hospitality on every shift
• Run daily shift meetings and pre-shift briefings to communicate goals, specials, and standards
• Own the guest experience end to end: greeting, sampling, order accuracy, speed of service, and problem resolution
• Partner with the Kitchen Manager to ensure ticket times, food quality, and communication between FOH and BOH stay tight
• Manage FOH labor scheduling to hit targets while keeping the floor properly staffed during rushes
• Maintain cleanliness, organization, and health/safety standards in the dining room and front counter area
• Support community engagement efforts (military, first responder, and local outreach events) that are central to the brand
• Track and report on FOH performance metrics: speed of service, guest feedback, sales per shift, and team retention
• Give real-time coaching and authentic recognition to build a team that wants to stay and grow

What We're Looking For

• 2+ years of front-of-house restaurant management or shift leadership experience, ideally in a high-volume, fast-casual or full-service environment
• A track record of building and retaining strong teams, not just managing shifts
• Comfort with POS systems, cash handling procedures, and labor scheduling
• A natural people-first leadership style: someone who leads by example on the floor, not from the office
• Strong communication skills and the ability to stay composed and solution-oriented during a rush
• Genuine alignment with culture: hospitality, patriotism, and community
• Open availability including evenings, weekends, and holidays as needed (most major holidays closed)

What is Offered

• Competitive salary
• Flexible scheduling and closed on major holidays
• Medical and dental insurance for eligible teammates
• 401k plan
• Free shift meals and dining discounts
• Ongoing leadership training and a clear path for career advancement
• A genuinely mission-driven culture with regular opportunities to give back locally

#ZRTM

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Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Voted Forbes best recruitment firm since 2018.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have... more choices

Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Voted Forbes best recruitment firm since 2018. \r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices