Customer Service Associate

Customer Service Associate

Pay Rate: $23-24/HR on W2 Hours: 40 hours a week M-F 7-3:30 (Half hour lunch)- can be a little flexible Location: One Microsoft Way Duration: 3 months could extension Potential to convert to FTE, If so, what rate: Yes

Team Overview: They will have a work station, 1 person job but there are supervisors onsite Resource's typical working day: Could require movement of 50lbs Rest of the role is data entry Creating tags from information, putting tags on boxes and then sorting the boxes They do create shipping request, shipping labels

Must Have Skills: Concentrate and give them a full work day Basic computer skills They have a shipping program, entering data Have to decipher address that are international They will be trained Show up at work Needs to be focused Education Pretty baseline Software skills: Basic Computer Skills

Interview Process: Onsite Interview Summary: As a Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues Kindly share resume with answers; Q1: Tell me about your experience with shipping, warehouse support, data entry, or administrative work. Q2: Have you worked in corporate roles involving: A: Shipping labels B: Sorting packages C: Tagging inventory D: Data entry