Jewelry Stylist - PT

• Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to assist customers in making informed purchase decisions
• Achieve individual and team-based sales goals through a customer-centric approach, in-depth product knowledge and genuine selling techniques
• Meet and exceed Key Performance Indicator (KPI) goals; focusing on Average Order Value, Units Per Transaction, Conversion % and revenue to target
• Utilize company tools, incentives and strategies to support the achievement of store-wide sales targets

• Forge lasting relationships with customers by establishing genuine connections and delivering a personalized shopping experience
• Collaborate with the store team to build a strong clientele list, fostering brand loyalty and encouraging repeat customers
• Participate in store events and corporate-led initiatives to enhance brand awareness and community involvement
• Welcome customers into the store, creating a positive and inviting atmosphere
• Assist customers in styling jewelry, making recommendations that complement their individual style and lifestyle
• Work closely with store leadership to gather and implement customer feedback to enhance the overall shopping experience
• Resolve customer needs promptly and effectively to ensure high levels of customer satisfaction

• Accurately process customer transactions, ensuring a seamless experience in an OMNI channel setting
• Handle returns, exchanges and warranties efficiently and in accordance with company policies
• Maintain visual standards by executing brand, product and marketing initiatives
• Ensure the sales floor remains pristine and organized, with display jewelry presented attractively
• Collaborate with leadership on store operational matters
• Participate in regular inventory counts, contributing to maintaining high inventory accuracy
• Ensure all front and back-of-house procedures adhere to company policies and procedures
• Assist in processing shipments, including visual merchandising placement and replenishment to ensure product availability

• High School Diploma or equivalent preferred
• 1+ years of retail management experience; jewelry experience preferred
• Customer centric mindset
• Strong communication skills
• Works well in a high performance team environment
• Ability to work nights, weekends and holidays
• Open availability required on Fri/Sat/Sun and two 4 hour shifts Mon-Thurs

• Team Lunches
• Sick Leave
• Brand Perks: Employee discount; Welcome gift card
• $18-$21 an hour
• Bonus eligibility

Compensation

In accordance with New York salary transparency guidelines, the expected salary range for this position is $18.00-$21.00 hourly. Final compensation is based on experience, skills, and qualifications.