Food Runner

Job Description

Job Description

Why join our team:

An outstanding opportunity exists to join the high performing team of dedicated ladies and gentleman who operate one of the country's finest private clubs. Rolling Rock Club has a national reputation for outstanding hospitality, picturesque surroundings and a unique range of sporting amenities from golf, swimming and tennis to boasted stocked trout streams, duck ponds, game birds and shooting ranges.

Founded in 1917, Rolling Rock's premier private club is located in historic Ligonier, Pennsylvania approximately 50 minutes from downtown Pittsburgh. The Club is nestled between the Chestnut Ridge and Laurel Mountain Valley ranges at the far west end of the Appalachian Mountains. Organized as an English gentleman's sports club, land conservatory and wildlife sanctuary the surrounding landscape is truly one of the most beautiful and serene parcels in the Eastern region of the United States.

The Mission:

The mission of the Club is to preserve legacy and to ensure that its members always maintain the highest standards of stewardship towards the buildings, land and environment while respecting the employees and supporting the neighboring communities.

The Vision:

To be a special place providing gracious and genteel hospitality for the enjoyment of a proper country life; in the clubhouse, in the fields and on the stream; with a membership that embraces this experience and values and respects club traditions.

Team Member Benefits:

Team Member Appreciation:

• Health and Wellness initiatives
• Staff housing (subject to availability)
• Hot team member meals daily
• Golf Pro Shop and Orvis endorsed Fly Fishing shop discount
• Golf privileges on most Monday
• Employee appreciation events
• Annual team member family events
• Complimentary uniforms and uniform reimbursement

Work/Life Balance:

• Paid time off begins accruing your first day
• Paid vacation, holidays and personal days
• Flexible schedule

Medical & Insurance:

• Medical, dental and vision insurance
• Life insurance

Planning for the future:

• Competitive wages
• 401(k) retirement plan
• Employee education allowance
• Team member referral bonuses

Pre-Employment Process:

Offers of employment are contingent upon applicants consenting to, and successfully passing, a pre-employment screening, which includes a background check and drug test.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origan, Veteran, or disability status.

SUMMARY

The Food Runner role is an entry level position within Rolling Rock Club's Dining Room Team. This position requires a high level of communication as the liaison between the dining room and kitchen.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of basic dining room phone standards and etiquette.
• Can properly take and fulfill a room service order in or around the Clubhouse.
• Demonstrates knowledge of table numbers.
• Has understanding of Club layout and where all the rooms are located.
• Polishes all brass and copper pieces in the kitchen.
• Maintains knowledge of all a la carte menu items and private event menus.
• Ability to take food out to the dining locations.
• Sets the kitchen pass daily according to the prep list. Including but not limited to, plate wipes, fresh herbs, etc.
• Ability to be the liaison between the kitchen and dinning room.
• Ability to fire food orders under the direction of dining room management.
• Can organize tickets on the pass.
• Organizes plate ware, cloches, sauce pourers and other culinary related items before going out to the dining room.
• Maintains a clean working environment in all work stations.
• Cleans designated areas in accordance with established Club procedures.
• Ensure sideboards on stations are stocked with silverware, linens, and other related items as necessary.
• Be courteous to Members by addressing them by their name and proper marital status or professional designation.
• Maintains Club's standard of dress code and personal hygiene.
• Attend meetings and training courses as required by managers.
• Knowledge of upcoming Club events.
• Ability to operate a standard golf cart around Club property.
• Maintains regular, consistent and reliable attendance.
• Respects the Club's customs and traditions and works to preserve Rolling Rock Club as a "Quiet Country English Manor".
• Other related assignments as necessary.

QUALIFICATION

Required

• Ability to pass a background check and drug screening.
• Must be available to work afternoons and evenings (3:00 - 11:00 pm) and Holidays.
• Excellent communication skills.
• Must be at least 16 years of age.
• Must be well-groomed and well-presented with no visible tattoos or multiple piercings.
• Must have reliable transportation.
• Open to work weekends.

SKILLS

• Ability to communicate in English both orally and in writing.
• Strong interpersonal communication skills both verbal and written.
• Must always be organized and maintain cleanliness of workstations.
• Ability to speak using clear and professional language.
• Ability to multi-task in a fast-paced environment.
• Ability to assist Members with questions about the Club, history, and surrounding areas.

PHYSICAL DEMANDS

• Ability to lift 50 lbs.
• Ability to stand for long periods of time (8-10 hours consistently).
• Independent mobility through clubhouse.
• Hearing and talking sufficient to communicate with others.
• Availability and understanding that the position often requires hours in excess of a standard workweek (40-50 hours).