FOH Restaurant Manager

We are looking for an experienced, people-focused Restaurant Manager who knows how to lead a team, create a great guest experience, and keep a busy restaurant running smoothly. At O.H.S.O., an effective manager does more than oversee a shift. You’ll set the tone for the team, communicate clear expectations, coach employees, recognize great performance, and step in wherever support is needed. We are looking for a confident, approachable leader who builds trust, holds the team accountable, and helps employees grow and succeed. You’ll work closely with the General Manager and leadership team to oversee front-of-house operations, maintain service and safety standards, manage labor and inventory, and help the restaurant meet its sales and operational goals. And because dogs are a big part of the O.H.S.O. experience, you should enjoy having four-legged guests around! Responsibilities Lead front-of-house employees and maintain a positive, team-oriented work environment Set clear expectations and ensure employees understand their roles and responsibilities Coach, train, and develop employees through regular feedback and hands-on support Recognize strong performance and address attendance, conduct, or performance concerns appropriately Oversee daily restaurant operations and ensure shifts run smoothly Create a welcoming atmosphere and ensure guests receive friendly, attentive service Respond to guest questions and concerns professionally and work toward positive resolutions Maintain inventory levels and assist with purchasing and product controls Complete required daily paperwork, reports, cash handling, and administrative duties accurately Schedule employees and oversee staffing levels based on business needs Monitor labor, sales, service, and other operational results Identify negative trends and help implement strategies to improve performance and increase sales Ensure company policies and procedures are followed consistently Safeguard company cash, property, products, and equipment Maintain safe working conditions for employees and guests Ensure all food-safety, sanitation, and responsible alcohol-service procedures are followed Maintain strong knowledge of the menu, craft beer, spirits, promotions, and restaurant offerings Work closely with the management team to meet revenue and operational goals Lead by example and assist the team wherever needed Qualifications At least two years of recent front-of-house restaurant management experience Proven ability to lead, motivate, coach, and hold a team accountable Strong emphasis on guest relations and hospitality Current Food Handler’s Card Strong knowledge of beer, preferably including craft beer POS experience required; Aloha experience is a plus Excellent communication, organization, and decision-making skills Ability to remain calm and lead effectively in a fast-paced environment Dependable, professional, and comfortable managing multiple priorities Availability to work nights, weekends, and holidays as required Great with people—and dogs, of course! Compensation Starting base salary of $55,000 or more, based on experience Eligible for a competitive bonus program Medical, dental, and vision insurance available to eligible full-time employees after 60 days of employment Health Savings Account with employer contribution for eligible employees Paid time off after completing a 90-day waiting period Paid sick leave Paid parental leave for eligible full-time employees Competitive bonus-program eligibility Free employee meal during each shift worked 50% employee discount on food and merchandise Access to earned wages before payday through our pay-on-demand program 10810 N Tatum Blvd, Ste 126, Phoenix, AZ, 85028 #J-18808-Ljbffr