Service Application

Join the Front Line of Fire Protection Be a Hero Behind the Scenes!

Service Coordinator | Twin City Fire Protection Winston Salem NC | Full-Time | Industry-Leading Pay

Twin City Fire Protection is not your average fire protection companywe're simply the best. We protect lives and property every day, and none of it happens without the incredible work of our Service Department. This is your chance to be part of a purpose-driven team that offers life-changing benefits, career growth, and an unbeatable culture.

The Role:

As a Service Coordinator, you'll be the engine behind our operational excellence. You'll provide essential administrative and scheduling support, serve as a friendly point of contact for customers, and ensure our technicians are exactly where they need to beon time and fully prepared.

What You'll Do:

• Coordinate service requests and schedule field technicians efficiently
• Manage incoming calls and customer inquiries with professionalism and care
• Maintain accurate records of service calls, inspections, and maintenance
• Collaborate closely with technicians, managers, and clients to ensure seamless service delivery
• Support billing, reporting, and follow-ups to help our department run like a well-oiled machine

Why Twin City Fire Protection?

• Top Pay in the Industry We value your skills and reward them accordingly
• Culture That Cares We're a team of everyday heroes who support each other like family
• Career Growth & Planning You won't just have a jobyou'll have a plan
• Life-Changing Benefits Health, dental, vision, retirement, PTO, and more
• Team Events, Recognition, and a Workplace You'll Actually Love

What We're Looking For:

• Experience in scheduling, dispatch, customer service, or administrative support (fire protection experience is a plus!)
• Strong communication and organizational skills
• Tech-savvy with experience in scheduling or CRM software
• Ability to thrive in a fast-paced, service-oriented environment
• A problem-solver with a positive attitude and a strong work ethic

Ready to Make a Real Impact? Be the heartbeat of a company that protects lives and gives back every day. Apply now and start your journey with Twin City Fire Protectionwhere your career becomes a calling.