Quality Assurance Engineer

Job Description

Title : Quality Assurance Engineer
Location : Near Crystal Lake, IL
Hire Type : Direct Hire
Compensation : $95-100k

Benefits : Insurance (Health, Medical, Dental), PTO, Paid Holidays, and more!


We are seeking a Quality Assurance Engineer to support manufacturing quality, process validation, and customer quality requirements. This role will serve as the primary quality contact for assigned customers while leading corrective actions, root-cause analysis, nonconformance resolution, and continuous improvement initiatives.

Job Duties:

• Address customer quality issues, product escapes, scorecards, and qualification requirements.
• Lead CAPA, complaint investigations, audits, and Quality Management System activities.
• Investigate returned products and perform failure and root-cause analysis.
• Develop and document corrective and preventive actions using the 8D methodology.
• Review and disposition nonconforming material and track related metrics.
• Lead cross-functional problem-solving and quality-improvement initiatives.
• Support product development and manufacturing process validation.
• Develop and maintain PFMEAs, control plans, SPC processes, validation reports, and quality documentation.
• Participate in print and design reviews and identify significant product characteristics.
• Develop inspection controls and quality sampling procedures.
• Ensure products and processes meet customer, quality, and regulatory requirements.
• Introduce and validate improvements involving procedures, tooling, equipment, and QA methods.
• Provide quality oversight for new and revised manufacturing processes.
• Coordinate quality activities with customers, Engineering, Manufacturing, and internal support teams.

Qualifications

• Bachelor's degree in Engineering or a related technical field, or equivalent experience.
• Five or more years of quality experience supporting industrial manufacturing products.
• Experience providing direct customer quality support.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience with CAPA, 8D, PFMEA, control plans, SPC, process validation, audits, and nonconforming material.
• Knowledge of Lean manufacturing and continuous improvement.
• Strong communication, organization, analytical, and problem-solving skills.
• Strong attention to detail.
• Proficiency with Microsoft Office.
• Must be authorized to work in the United States without current or future sponsorship.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Meet Your Recruiter

Naeomi Cervantes
Senior Technical Recruiter

Naeomi is a Senior Technical Recruiter at Sterling Engineering with more than two years of experience supporting candidates and clients. She focuses on Sterling's Commercial Division, recruiting for roles across plastics, machining, aerospace, and other specialized technical environments.

Naeomi enjoys recruiting because it gives her the opportunity to make a lasting, positive impact in someone's life. She is passionate about helping candidates find new opportunities that align with their skills, goals, and long-term career growth.

For Naeomi, recruiting is also about building trusted relationships and being a helpful resource beyond one placement. Whether supporting an individual candidate or someone in their network who may be looking for a new role, she takes pride in helping people move forward with confidence.

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