Area Manager
Steak 'n Shake Davenport
Job DescriptionJob DescriptionJoin the leadership team at a Restaurant at the Forefront of QSR Innovation! Steak n Shake is modernizing operations, raising the bar on hospitality, and expanding our footprint at a pace no one else in the industry is matching. We’re also on a mission: real food, real ingredients, real value. We give every general manager the opportunity to live the American Dream. The GMs who thrive here don’t clock in and manage from the office. They lead from the floor, own their numbers, and build teams that win. And the best of them? They become franchise partners—owners of the very store they built. Your success hinges on their success. As aRestaurant Area Manager, you drive operational excellence, people development, and financial performance across multiple restaurant locations. Prior multi-unit leadership is a must. This role partners closely with General Managers to grow sales and profitability, strengthen leadership capability, improve guest satisfaction, and maintain exceptional brand standards across the district.We are seeking energetic, hands-on leaders who thrive in a fast-paced environment and are passionate about developing people, delivering operational excellence, and growing business results with high guest satisfaction.Key ResponsibilitiesSales & Profit GrowthLeadership & People DevelopmentBrand & Operational ExcellenceCulture & EnvironmentKey Performance IndicatorsSuccess in this role will be measured by:Sales and Profit GrowthGuest Satisfaction ScoresGuest Feedback MetricsDrive-Thru Speed of ServiceFood Safety & Brand ProtectionAssociate RetentionLabor & Food Cost ManagementCash Variance ControlOperational Excellence MetricsQualificationsCollege degree preferred or equivalent leadership experienceMulti-unit restaurant management experience requiredFood Safety Certification requiredStrong understanding of restaurant operations, food safety, sanitation, labor management, and financial controlsProven leadership, coaching, and team development skillsExcellent communication, organization, and time management abilitiesStrong analytical and problem-solving skillsAbility to adapt in a fast-paced, changing environmentDemonstrated commitment to hospitality, operational excellence, and guest satisfactionValid driver’s license and ability to travel between restaurant locationsPhysical RequirementsAbility to work more than 50 hours per week as business needs requireAbility to stand, walk, bend, stretch, lift, carry, push, and pull up to 30 poundsAbility to perform restaurant operational functions as neededAbility to monitor and oversee restaurant operations in a fast-paced environmentAbility to effectively communicate with guests and team membersBenefits*Medical/RxHSA with Employer ContributionDentalVisionLife & DisabilityHospital IndemnityCritical IllnessAccident401(k) with 4% Employer Safe-Harbor Match (age 18 & older)PerksMeal DiscountsEmployee Assistance ProgramPaid TrainingAssociate Emergency Foundation*Benefits are subject to service and/or ACA eligibility requirements #GM7080 We use eVerify to confirm U.S. Employment eligibility.
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