AI-Driven Tech Support Engineer II (SaaS)
Flywire
Flywire is seeking a Technical Support Engineer II in Boston to support SFS, eStore and TPI products for clients across the U.S. and Canada, leveraging AI tools to automate daily tasks and improve client communications. You will manage tickets, perform deep research, collaborate with product and engineering teams, and translate complex issues into clear guidance for customers while contributing to knowledge bases and AI repositories. #J-18808-Ljbffr Flywire
$81k - $101k
...clients around the world. Today we support more than 5,100 clients across... ...talented Technical Support Engineer II to work directly with... ...role is proactively leveraging AI tools (such as Claude and Gemini... ...Regular Expressions (Regex), and SaaS-based web applications. Proficiency...SuggestedFull timeTemporary workLocal area$30 - $33 per hour
...workstation (desktop/laptop) hardware. Experience supporting Windows XP/7 and Server operating systems... ...requests. Our IT Support Associate II spends their day fielding incoming chats,... ...liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI)...SuggestedContract workTemporary workWork experience placementRemote workWorldwideFlexible hoursShift workWeekend work$110k - $150k
...Built on a native, AI-powered platform and... ...influencer-driven purchases—Later helps... ...Workspace and key SaaS).This person will be... ...IT foundations that support SOC2/ISO readiness,... ...ensure SOC 2 Type II and ISO 27001 controls... ...bring:7+ years in IT engineering / systems administration...SuggestedPermanent employmentFor contractorsLocal areaRemote work$80.9k - $122.3k
...Salesforce Salesforce is the #1 AI CRM, where humans with... ..., ambition meets action. Tech meets trust. And... ...re looking for a Technical Support Engineer for the Nonprofit Cloud &... ...supporting enterprise-grade SaaS platforms in mission-driven, nonprofit, or education-sector...Suggested$95k - $115k
...workflow platform applies AI, automation, and... ...integrator across the entire tech stack, Tines is vendor-... ...with security, IT, engineering, finance, and other security... ...teams. At Tines, we’re driven by our values of... ...expert level IT operations support to all internal key business...SuggestedFull timeWork at officeLocal areaWork visa3 days per week$125k - $135k
...Blitzy Blitzy is a Cambridge, MA based AI software development platform on a mission... ...The Role We’re hiring a Developer Support Engineer to serve as the technical front line for... ...You become fluent in how Blitzy’s agent‑driven system works, enabling faster diagnosis...Local area- ...first 25 applicants Get AI-powered advice on this... ...manufacturing. We are engineers with deep experience across... ..., as well as AI-driven tools that highlight problems... ...advanced manufacturing tech more accessible to... ...building out a customer support team to act as the knowledgeable...Full timeWork at officeFlexible hours
$115k - $190k
...is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership... ...that significantly outperforms individual engineers. We combine language models with human... ...an exceptional, enterprising Technical Support Engineer to join our growing customer support...Weekday work- Atrium is looking for a Senior Application Support Engineer in Boston, MA to support and maintain enterprise SaaS applications, primarily focusing on Workday. This role involves troubleshooting, integrations, incident management, and system improvements. The candidate...
- ...Description Senior Help Desk Technician II Employment Type: Full Time Department... ...requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...We may use artificial intelligence (AI) tools to support parts of the hiring...Full timeFor contractorsWork at officeRemote workFlexible hours
- ...Akeneo is the leading AI-powered Product Data Platform... ...growth in an AI-driven commerce world. We're all... ...Akeneo, you’ll be part of a supportive and collaborative team... ...our Support Software Engineers and the patch releases... ...of experience in the SaaS Support field. You naturally...Work from homeHome officeFlexible hours
- ...backgrounds and experiences are valued. Position Description The IT Support Engineer, located in Boston, supports a fast-growing global... ...Participate in IT audits, risk reviews, and compliance initiatives. Use AI and automation tools to streamline IT operations, reduce...Work at officeLocal areaRemote workWorldwide
$55 - $65 per hour
...0 USD Per Hour HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management... ...highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams. Familiarity with Cisco Meraki,...Hourly payFull timeContract workTemporary workFor contractorsWork at officeLocal areaRemote workVisa sponsorshipFlexible hours$100k - $140k
...L2 Support Engineer Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises...Work at officeWeekend workDay shiftAfternoon shiftEarly shift$96.3k - $113.86k
...Coinbase. As an IT Service Desk Engineer on our IT team, you'll play a... ...employees productive and supported globally. You'll own complex Tier... ...SLAs Support Coinbase's SaaS ecosystem including Google Workspace... ...~ Utilizes generative AI responsibly, maintaining human...Local area$80k - $95k
...Craftsman Technology Group is an employee-owned firm that supports mission-driven organizations. Our work spans community and economic development... ...~ Client-facing skills ~ Comfortable incorporating AI tools (such as Claude) into day-to-day business work ~ Flexibility...Full timeTemporary work$55.51k - $68.57k
...Bevi machines, including the support of non-routine failures without... ...improvements and ticket trends for our engineering teams. Help partners with... ...5 principles: Market-driven - We anchor pay decisions in... ...- and more. A note on AI in our hiring process : We...Base plus commissionFull timeContract workWork experience placementFlexible hours- ...collaborate with a dynamic and supportive team, and receive investment... ...a Senior Application Support Engineer, you will help power DTCC's global... ...skills Kafka and event-driven architecture experience. Mainframe... ...Securities Processing experience. AI-driven automation or...Remote workFlexible hours
- Position Summary We're looking for a Senior IT Support Engineer to be the face of IT for our growing team in Cambridge and the senior owner of... ...-stage or early-stage startup. Experience working alongside AI tooling (Claude, ChatGPT, Gemini) both for personal productivity...Permanent employmentFor contractorsWork at officeRemote workWork from homeFlexible hours
$65.7k - $118.3k
...innovate problem-solving and provide top-tier technical support? Join our We are looking for a Junior Linux Engineer to join our Cloud services team . This role is... ...Scaling the world's biggest moments without a glitch. AI: Enabling our customers to build, secure, and scale...Work experience placementWork at officeShift work$20 - $40 per hour
...Responsibilities for this role include: * Deskside support * Hybrid meeting support * Laptop... ...laptops * Assisting with office tech setup and checks * Supporting the Boston... ...liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI)...Contract workTemporary workWork at officeMonday to Friday$95k - $130k
...delivering excellent employee support, improving IT operations through... ..., and managing modern SaaS and endpoint environments. What... ...closely with Security, HR, and Engineering teams. Requirements 2+ years of... ...Okta Workflows. Familiarity with AI tools such as Cursor, Claude Code...Worldwide- Blitzy is looking for a Developer Support Engineer to join our team in Cambridge, MA, where you will serve as the primary technical contact for... ...-reported issues and implementing solutions in our innovative AI software development platform. This position requires 2-5...
$102k - $127k
...for experienced developers or development support professionals to help our customers... ...Web, databases, SQL, high availability, AI, and performance. You will use source code... ...You need to have: BS in Computer Science, Engineering or hard Science Enthusiasm for solving interesting...Temporary workWorldwideAfternoon shift$55.51k - $64.36k
...world-class care to our members if they feel supported, empowered, and valued themselves. We don'... ..., across ChromeOS and MacOS environments. SaaS Administration: Learn the administration... ...care platform merges advanced data and AI access with world-class clinical and service...Full timeContract workInternshipWork at officeRemote work2 days per week1 day per week$102k - $127k
Mass Digital Health is looking for experienced developer support professionals to help customers succeed with their products. The role involves... ...support efforts across various technologies including SQL and AI. Candidates need a BS in Computer Science or related fields and...- ...SDLC Platform. The way engineering teams build software is... ...every new wave - such as AI agents operating across... ...our growing team and support our US offices and global... ...management and SaaS application support. Overseeing... ..., managing onsite tech operations, and representing...Work at officeLocal areaRemote workWorldwide
$135.2k - $306.4k
...Description As a Senior Staff Engineer, you will play a pivotal role... ..., and responsible AI delivery. Responsibilities... ...observability, and production support. • Architect for reliability... ...distributed systems, cloud services, SaaS platforms, data systems, or infrastructure...Temporary workFlexible hours- ...Cambridge, and the Perimeter Institute building AI systems to discover new physics at scale.... ...through code. Design and run the release engineering pipeline that ships code from commit to... ...diverse perspectives in building platforms for AI‑driven discovery. #J-18808-Ljbffr...Remote work
$25 - $27 per hour
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Technical Support Specialist II Full Time Technical Concord, NH, US 3 days ago Requisition ID: 1759 Salary Range: $25.00 To $27.00 Hourly NELC is one of the...Hourly payFull timeTemporary workLocal area
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