Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

As a Customer Service Representative with Josh Salmans State Farm, you will play a crucial role in assisting clients with inquiries, payments, processing claims, providing details information about various coverage options, and addressing concerns with patience and professionalism. The ideal candidate for this position should be outgoing, personable, and able to build a rapport quickly with customers. Strong communication skills and a proactive attitude will be key to succeeding in this dynamic role, all while maintaining a high level of customer satisfaction through value-based conversations.

Responsibilities:

• Managing client insurance accounts and update information.
• Answer customer inquiries and provide policy information.
• Assist clients with policy changes, updates and payments.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous experience in insurance preferred. If you are not currently licensed, you will be required to become licensed.

Compensation: $40,000.00 - $60,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• I have been a State Farm agent since 2001.
• I am a second generation State Farm agent.
• We currently have 4 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.