Water Mitigation Estimator

Job Description

Job Description

Water Mitigation EstimatorRoto-Rooter Plumbing and Water CleanupLocation: Ozark, MOFull-Time | Water Damage RestorationAnnual Salary: $45,000-$60,000 based on experience, plus performance incentivesHelp Property Owners Recover After Water DamageWhen homes and businesses experience water damage, they need a trusted professional who can respond quickly, explain the restoration process, and provide the right solutions. Roto-Rooter Plumbing and Water Cleanup is looking for a Water Mitigation Estimator to meet with customers, assess water damage, prepare restoration estimates, and help guide projects from the initial inspection through completion.This position is ideal for someone who enjoys working directly with customers, building relationships, and helping people during stressful situations. You'll combine estimating, project coordination, and customer service while working alongside experienced restoration professionals to deliver exceptional results.If you're looking for a career with long-term stability, growth opportunities, and the ability to make a real difference for customers every day, we'd love to hear from you.Why Join Roto-Rooter?Annual salary of $45,000-$60,000 based on experience, plus performance incentivesStable, full-time, year-round employmentCompany contribution toward employee health insurancePaid training and ongoing professional developmentOpportunities for advancement within a growing organizationModern technology and estimating toolsSupportive leadership and collaborative team environmentOpportunity to build lasting relationships with customers and referral partnersBenefitsCompany contribution toward employee health insurance premiumsDental, vision, life, accident, critical illness, short-term disability, and long-term disability insurance options401(k) with company matchPaid holidays and paid time offCompany-provided technology and business resourcesOngoing training and professional developmentLong-term career growth opportunitiesWhat You'll DoAs a Water Mitigation Estimator, you'll serve as the primary point of contact for customers following residential and commercial water damage losses.Responsibilities include:Respond to residential and commercial water damage opportunitiesPerform on-site inspections to evaluate the extent of water damagePrepare accurate estimates for mitigation and restoration servicesExplain recommended services, project timelines, and restoration options to customersBuild strong relationships with homeowners, business owners, insurance adjusters, and property managersCoordinate project scheduling and communication with office staff and restoration techniciansVisit active job sites to monitor progress and ensure customer satisfactionMaintain detailed project documentation, photographs, estimates, and customer recordsFollow up on estimates and help convert opportunities into completed projectsDeliver outstanding customer service throughout every phase of the restoration processHelp develop referral relationships with insurance professionals, contractors, plumbers, and other community partnersWhat We're Looking ForWe're seeking a motivated professional who enjoys helping customers, communicating solutions, and managing projects from beginning to end.Qualified candidates should have:Previous experience in estimating, outside sales, project management, restoration, construction, or another customer-facing roleExcellent communication and relationship-building skillsStrong organizational and time management abilitiesAbility to explain project scopes, pricing, and timelines with confidence and professionalismStrong computer skills and attention to detailSelf-motivation with the ability to work independentlyValid driver's license with an acceptable driving recordPreferred QualificationsExperience in water mitigation, restoration, construction, plumbing, roofing, insurance restoration, or another property service industryExperience preparing project estimates or coordinating restoration projectsFamiliarity with insurance claims and restoration documentation is a plusKnowledge of moisture mapping, drying processes, and water damage restoration standards is beneficialWho Thrives in This Role?Successful Water Mitigation Estimators are compassionate problem-solvers who remain calm under pressure and enjoy helping customers through unexpected situations. They communicate clearly, stay organized while managing multiple projects, and understand that honesty, professionalism, and exceptional service build lasting customer relationships. They are motivated by helping people while contributing to the continued growth of the business.Build Your Future with Roto-RooterAt Roto-Rooter Plumbing and Water Cleanup, you'll join a team that values integrity, teamwork, and customer care. We'll provide the training, support, and advancement opportunities you need to build a rewarding career while helping homeowners and businesses recover after water damage.If you're ready to combine customer service, estimating, and project management into a career with long-term growth and earning potential, apply today to become our next Water Mitigation Estimator in Ozark, Missouri.Please apply online only. No phone calls, please.