RT Support Specialist (HLC)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting at: $15.00 per hour

Job Description:

As the Residential Support Specialist, you will provide basic monitoring of clients' physical/medical status. Assist with Admission and assessments and discharges. Observe clients returning to the building, conduct urine drug screens and breathalyze clients as needed. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the clinical staff on duty. Interact with clients and provide a listening ear and respond empathetically to client needs without counseling. The Residential Support Specialist will ensure the Mission of The Salvation Army is effectively carried out.


What You Will Do:

• Adhere to the policy and procedures of The Salvation Army Harbor Light Center
• Teach educational classes as assigned
• Maintain written class curriculum and handouts
• Provide documentation of class attendance using sigh-in sheets and the electronic medical record system
• Assists in maintaining a structured environment for clients
• Provide written progress notes to clients, case manager and counselor regarding observed behaviors in or out of the classroom
• Provide support, encouragement, and compassion to clients as needed
• Provide needed documentation regarding accomplishment of treatment goals as directed by the Case Manager and or Counselor
• Atten clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed
• Regularly and routinely interact with clients
• Provide a listening ear and respond empathically to client needs without counseling. Refer client to Counselor for additional direction. Interactions and dialogue are to be consistent with the client's treatment plan
• Maintain client confidentiality of all client information according to Federal, State and Salvation Army Standards
• Assist in the admission and discharge process, which includes preparing the room for admission or discharge, providing clean linen to clients, and assisting Security Monitors in the Welcome Center
• Accompany clients to meal, medication, and/or activity times
• Assist in the urine drug screening process for clients as needed
• Works assigned overtime hours as directed to ensure coverage of facility operations, as approved by a supervisor or Manager
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma or equivalent, ICADA certification a plus

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion Flexibility with schedule including weekends and evenings.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment.


Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Bilingual and able to read, write and speak Spanish preferred
• If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.

Supervisory Responsibility: None

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: No travel required

Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Why Work with Us?

If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the Most Good® - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.

We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey...

• 91% are proud of their work to help meet the needs of people in their communities
• 75% find their "Work Stress" manageable
• 80% find their managers supportive during those times of stress
• 89% appreciate the flexible work options they have in their position
• 98% appreciate how they are allowed to use 4 sicks days as "Discretionary"
• 99% appreciate the 11 paid holidays they receive each year

See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army...

1. Helping People
2. Faith Centered Organization
3. Work Environment/ Co-Workers
4. Benefits