Cupcake Counter Associate

Job Description

Job Description

We're an independently owned small business and we're growing! Move over Warriors! Cupcakin' is in the building! As a Bakery Associate, you play an integral part in our team by providing superior customer service. Work with a fun team selling the best cupcakes in the Bay!

What You’ll Do (Must be able to work weekdays and weekends):

• Consistently assist customers to enhance their customer experience.
• Act with integrity and honesty at all times.
• Promote loyalty by educating customers about the quality and construction of our products.
• Treat fellow employees with respect and contribute to a positive work environment.
• Maintain a neat, clean, and organized workspace.
• Promote service and sales by offering suggestive selling.
• Handle all customer interactions and potential challenges with courtesy, and professionalism.
• Execute all daily responsibilities including cleaning duties, opening/closing, and daily checklist with timeliness and efficiency.
• Adhere to all safety and sanitation guidelines.
• Report to work as scheduled and fulfill requirements for the duration of the shift.
• Have an in-service mindset and are dedicated to doing what’s right for our customers.

Who You Are:

• You have a passion for cupcakes.
• A good communicator with the ability to effectively interact with customers.
• Detail-oriented with a focus on following instructions down to the “T” on all orders.
• Passionate about quality products and thrives in a fast-paced environment.
• A customer-focused service individual who delivers an exceptional experience to every customer.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as needed.
• Able to utilize technology.
• Can complete multiple tasks.
• An effective listener who pays high attention to detail.
• Agreeable to work the needs of the business, including but limited to holiday and weekend shifts.

Perks:

• Tips.
• Flexible work schedule.
• Performance-based raises.
• Unlimited Snacks.
• Free monthly lunch.