Pre-Litigation Case Manager

At Scott Vicknair Injury Lawyers, we advocate for people whose lives have been disrupted. Our mission is rooted in accountability, integrity, and relentless pursuit of effective hospitality and the best result for every single client. We are seeking a Pre-Litigation Case Manager who shares these values and thrives in a fast-paced, client-centered environment. Who We Are We are a team driven by purpose. We take pride in doing the right thing—even when it’s not the easy thing—and we hold ourselves to a high standard of professionalism, preparation, and compassion. We are in the hospitality business and seek to provide the highest level of hospitality to all clients and third parties we interact with—while achieving the best result for every single client we can. Who You Are You are more than just a case manager. You take ownership of your work, communicate clearly and consistently, and approach each case with organization, empathy, and attention to detail. You are proactive, disciplined, and committed to continuous growth. Have experience in personal injury pre-litigation preferred but not required, hospitality experience is a plus Value responsiveness and proactive communication with clients Take pride in being organized, detail-oriented, and accountable Are comfortable managing multiple cases without sacrificing quality Communicate effectively with clients, insurance companies, and medical providers Believe in teamwork and contributing to a positive, solutions-focused culture Want your work to have a real impact on people’s lives What You’ll Do Assist with new client onboarding, file setup, and initial case development Maintain accurate and up-to-date files in case management systems Coordinate medical treatment and communicate with providers Track treatment progress and keep clients informed throughout their case Obtain and organize medical records, bills, police reports, and other documentation Prepare demand letters and settlement packages Communicate with insurance adjusters and assist in moving cases toward resolution Maintain consistent, empathetic communication with clients Collaborate with attorneys and team members to move cases forward efficiently Uphold the firm’s standards of excellence in every interaction, providing top-of-the-line hospitality and results What We Value Ownership: You take responsibility and follow through Integrity: You do the right thing, even when no one is watching Work Ethic: You are driven, reliable, and committed to excellence Hospitality: You understand we are in the hospitality business and provide the highest level of service to all clients and third parties Empathy: You genuinely care about the people you serve Growth: You are always looking to improve yourself and your work Team Mindset: You support and elevate those around you Why Join Us A collaborative and high-performing team environment Opportunities for professional growth and advancement Competitive compensation and benefits If you’re looking for a place where your work matters, your voice is valued, and your effort makes a difference, we’d love to hear from you. #J-18808-Ljbffr