Business Process Analyst - IT

Hours: Monday-Thursday 5am-3:30pm CST


Openings in Oklahoma and Alabama


As a highly-experienced IT specialist with a broad manufacturing background , you will drive execution of strategic initiatives through partnership with the manufacturing team at our fast-paced bus manufacturing facility


Primary Accountabilities:


- Work closely with manufacturing and IT partners to learn, understand, analyze, and fully document the existing business and system processes


- Support of current and new shop floor applications, hardware, and training


- Processing of data analytics necessary to ensure 1) proper integrations are in place in support of the production line and 2) the decision support systems (reporting) are in place to help leadership continue to make decisions that are best for the plant.


- Represent IT in new Plant Project Initiatives in order to ensure client has the necessary infrastructure required to achieve the company defined goals

Key Roles and Responsibilities:


- Continuous improvement and project management


- Business Process Analyst, Process


- Engineer Liaison, and Data Specialist


- Accountable for managing and monitoring project performance of multiple projects with one or more internal and external dependencies, multiple scopes, including providing guidance and recommendations to leadership and core team consisting of internal and external entities


- Manages issues, risk, dependencies and change requests following the established guidelines


- Authoring accurate and comprehensive Statements of Work / proposals


- Trains user personnel in the conversion and implementation of solutions, technologies, standards, and tools

General Skills and Technologies:

• Efficient and effective execution of Industry 4.0 best practices
• Highly proficient with Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio)
• Aptitude to learn different tools, technologies, standards, and programming languages
• Demonstrated proficiency in the use of process mapping tools
• Serves as a customer technical analyst with responsibility for resolving complex customer problems, assists in the problem management process to identify root cause analysis and resolution, and coordinates the deployment of resolutions to all affected systems
• Strong customer service, problem solving, and documentation skills

Requirements:

• Bachelor's degree. At least 5 years of experience analyzing, designing, evaluating, modifying, testing, and implementing enterprise-wide systems and/or business experience in manufacturing is strongly preferred. Two-five years of related work experience in business operations or process improvement.
• Ability to lift 50 lbs is required.