Employee Health & Benefits Client Service Representative

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). We are looking for an Employee Health & Benefits Client Service Representative who will provide technical and service support to Account Managers for new clients, during the renewal process and for daily client service functions. Responsibilities Assist with the timely enrollment and terminations for employees of current clients Initiate and effectively communicate business process improvement strategies, providing alternate solutions Preparation of benefit guides Reviewing Employee Navigator for enrollment data Take the initiative to gain proficiency with new tools/technology, as they become available Qualifications Current Florida 2-15 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years industry experience preferred Intermediate to advanced skills in excel Working knowledge of Benefit Point Management System, or willingness to learn Benefits Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #J-18808-Ljbffr