Learning Manager

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. What We Are Looking For The Senior Learning Manager role is a field-based position with the primary job responsibility of onboarding new commercial and medical customer-facing teams to their role, and effectively elevating the clinical knowledge, selling skills, and functional capabilities of teams across US business units and assigned brands while in role. The Senior Learning Manager may also be responsible for key home office projects and will be required to go into Princeton Pike (PPK) home office (Lawrenceville NJ) 2-3 days per month. While this is a field-based role, a company car is not required and therefore is not offered with this role. Who You Will Work With This position reports to the Director, US Commercialization Learning, NeuroScience. In this role, the Senior Learning Manager will work collaboratively with TA home office training teams, the WWCL Centre of Excellence, and Enterprise Learning to execute on assigned BU and TA priorities. The Senior Learning Manager will also work across the matrix with Sales Representatives, Sales leaders (Regional Business Directors and District Business Managers), Marketing, MSLs, Field Medical Leaders and Operations to assess, design and deliver training solutions to meet the objectives identified by the brand. Primary Responsibilities Collaborate with training colleagues, Sales, Medical, Operations, Marketing leadership, consistently implementing results-focused, performance-based, standardized training and development processes. Co-development and facilitation of POA meetings, new hire Classroom Workshops, and other training activities. Key competencies of focus will include Scientific Agility, Selling Skills/Customer engagement, Product & Disease State Knowledge, Insights Gathering, Business Analytics, and some Above Brand competencies. Ongoing assessment, update, and maintenance of onboarding curriculum pathways to include latest strategic and scientific priorities. Streamline and align training delivery across therapeutic areas and indications to ensure a consistent quality learning experience. Work with Project Managers and/or directly with Enterprise Learning Services to assign curricula through our Learning Experience Platform, MyLearning. Lead and conduct verbal validations and certifications. Lead and conduct Train the Trainer sessions. Manage preceptors (NSTs/DSTs) ensuring delivery of key projects. This includes equipping preceptors with skills to deliver new hire and advanced training curricula. Assess and analyze the effectiveness of new hire and other assigned training programs and initiatives utilizing Kirkpatrick Model. Adhere to Adult Learning Principles and learning measurement methodologies. Qualifications Bachelor’s degree or equivalent required; Master’s degree preferred. Minimum of 5-7 years of Pharmaceutical Sales Representative experience required. Therapeutic area or training experience is highly preferred. Demonstrated ability to work effectively in matrix teams. Demonstrated track record of developing self & others to drive and enhance performance. Demonstrated presentation and facilitation skills, potentially including previous experience leading workshops at sales meetings or new hire classes. Demonstrated ability to effectively manage multiple projects. The ability to bring strong leadership, execution, and a winning mindset to the role. Demonstrated ability to effectively create and communicate new hire strategic learning plans and curricula. Ability to travel for multiple meeting engagements (e.g., Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.). Proficiency in Microsoft Office - PowerPoint, Excel and Word, AI applications (ChatGPT, MS Co-Pilot, Claude) and other applications. Compensation Overview Princeton - NJ - US: $148,750 - $180,250 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit Benefits Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: Health Coverage: Medical, pharmacy, dental and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life Benefits Include Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)). Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients’ lives through science", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People With Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on click.appcast.io. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. #J-18808-Ljbffr