Director of Food and Beverage

Director Of Food & Beverage

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.

The Director of Food & Beverage is responsible for providing strategic leadership and hands-on management for all food and beverage operations, including restaurants, banquets, and outlet support teams. This Executive role will report directly to the Managing Director and will partner with corporate Team to create a sustainable operation that will result in exceeding our guest expectations as well as achieving financial results.

Where Passion Meets Performance and Hospitality Becomes Legendary. Saddlebrook Resort proudly stands as a premier luxury destination and the Home of the Game Changers – Changing the Game, where our team lives Pyramid Global Hospitality's values of People First, Integrity, and Excellence while delivering world-class experiences in sports, hospitality, and guest service. Come Play for a Winning Team.

Responsibilities:

• Provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams, ensuring consistent execution of luxury service standards.
• Drive maximum operational efficiency, presentation, and quality across all F&B venues while maintaining exceptional guest satisfaction scores.
• Lead in service standards, including staff training, ongoing auditing, coaching, and accountability.
• Develop, implement, and maintain operating procedures, training programs, schedules, policies, and labor standards for all F&B departments.
• Manage all financial aspects of the department, including labor control, budgeting, forecasting, purchasing, inventory management, and capital planning.
• Oversee maintenance and lifecycle management of all food and beverage equipment and supplies.
• Evaluate and enhance existing procedures while developing new concepts or service enhancements that elevate the guest experience.
• Serve as a senior leader in guest engagement—handling escalated guest requests, concerns, and recovery situations with professionalism and care.
• Foster strong communication and collaboration across all resort departments to ensure seamless service delivery.
• Support and lead high-volume banquet and group operations, including weddings, social events, and corporate functions.

Qualifications:

• Three to five years of experience as a Director of Food & Beverage at a luxury hotel or resort, with demonstrated success in high-volume banquet and catering operations.
• Strong expertise in budgeting, forecasting, labor management, and capital expenditures within a resort or large F&B environment.
• Experience in a Forbes 4- or 5-Star property strongly preferred.
• College education required; degree in Hotel Management, Hospitality, or Business Administration preferred.
• Highly organized leader with strong attention to detail and the ability to manage multiple priorities while meeting deadlines.
• Excellent computer proficiency.
• Ability to thrive in a dynamic, fast-paced, and guest-focused resort environment.
• Strong verbal and written communication skills in English.
• Exceptional interpersonal and leadership skills with the ability to inspire and develop teams.
• Physical ability to stand for extended periods and actively engage in outlet and event operations.
• Current TIPS Alcohol Certification or comparable alcohol service certification required (or ability to obtain within a designated timeframe).

Compensation: $120,000 - $130,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.