Field Service Engineer III, LCMS - SF Bay Area, CA
$43.7 - $55 per hourThermo Fisher Scientific Inc
Thermo Fisher Scientific seeks a Field Service Engineer III to install, maintain, and repair advanced liquid chromatography and mass spectrometry equipment at customer sites across the SF Bay Area and West Coast. The role combines technical troubleshooting, customer training, and collaboration with internal teams to ensure optimal instrument performance.
Responsibilities
- Perform on-site installation, preventive maintenance, and repair services for chromatography and mass spectrometry equipment
- Train customers on equipment operation and software functionality
- Troubleshoot instrumentation issues using customer data and factory protocols
- Document service activities, complete job tasks, and maintain parts inventory using service management software
- Communicate diagnostic information with engineering, factory, sales, and management teams to expedite repairs
Requirements
- Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related field plus 5+ years hands-on experience, or advanced degree plus 3+ years experience
- Expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
- Strong diagnostic and problem-solving skills for hardware and software troubleshooting
- Ability to read technical documentation, schematics, and engineering drawings
- Customer training and support capabilities with excellent communication skills
- Proficiency with Microsoft Office and service management software
- Physical ability to lift up to 50 lbs and work in laboratory environments with hazardous materials
Compensation: $43.70–$55.00 hourly
Vacancy posted 1 day ago
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