Parking Enforcement Officer I

Parking Enforcement Officer IHiring Department: Parking and Transportation ServicesPosition Open To: All ApplicantsWeekly Scheduled Hours: 40FLSA Status: Non-Exempt from FLSAEarliest Start Date: ImmediatelyPosition Duration: Expected to ContinueLocation: UT MAIN CAMPUSUT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out.You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of University Business Services staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:Voluntary Vision, Dental, Life, and Disability insurance optionsGenerous paid vacation, sick time, and holidaysTeachers Retirement System of Texas, a defined benefit retirement plan, with employer matching fundsAdditional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)Flexible spending account options for medical and childcare expensesRobust free training access through LinkedIn Learning plus professional conference opportunitiesExpansive employee discount program including athletic ticketsFree access to UT Austin's libraries and museums with staff ID cardFree rides on all UT Shuttle and Austin CapMetro buses with staff ID cardMust be authorized to work in the United States on a full-time basis for any employer without sponsorship.Provides university parking services by enforcing university rules and regulations. Assist the public with information, such as directions to buildings and offices.All Parking Enforcement Officers (PEOs) perform a combination of functions: issues citations across main and remote campus, acts as kiosk guard as directed, provides battery jumps and key assists (LAAP), and boot truck/university vehicle use. Will traverse a geographical area (district) by walking, bicycle, cart, or motorized vehicle while issuing citations or warnings.Articulates directional information and location of buildings and offices to visitors. Installs and removes immobilization devices. Provides key and battery assists. Takes lot counts as directed. Supports the Events staff by delivering, setting up, and taking down cones, barricades, signs, and sign covers. Will walk and lift immobilization devices, stacks of parking cones, and impound scooters weighing approximately 30 pounds continuously throughout an 8-hour shift.Writes incident and campus condition reports, and conveys to supervisor and/or management. Reports all irregularities, emergencies, or suspicious activity to the University Police Department.Other related functions as assigned. Occasional weekend, holiday, comp and overtime hours required as needed. Must work a minimum of two home football games every year in addition to every other Thanksgiving week and/or playoff home football game.High school graduation or GED. Minimum one year experience working with the public or in a direct customer service role. Must be a strong team player and possess good communication skills. Must have the ability to work independently and make good decisions. Experience completing reports, maintaining database records, and maintaining files. Must have good computer skills. Must demonstrate professional demeanor, show attention to detail, and display punctual, dependable attendance. Must have clean driving record at time of hire and always maintain an acceptable driver rating. Must be eligible to operate a university vehicle under UTDRIVERS qualifications.Relevant education and experience may be substituted as appropriate.Three or more years working in a direct customer service function, or in a position with high public contact. Extreme patience in stressful situations. Previous experience as a ticket writer or security guard. Familiarity with the use of a tablet. Previous experience in a university parking enforcement operation. Experience with T2 software. Experience with license plate recognition (LPR) systems.This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).$41,600 + depending on qualifications, 10% shift differential, paid overtimeUniforms/PPEAll weather conditionsExtreme TemperaturesChemical fumesStandard officeKeyboardManual dexterityClimbing stairsClimbing LaddersLifting/movingDrivingMonday-Friday, 2:45pm – 11:15pmResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.A criminal history background check will be required for finalist(s) under consideration for this position.The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.If hired, you will be required to complete the