RN Hospital Liaison (part-time)

Hospital Liaison

Join Hospice of the Piedmont as a Hospital Liaison and serve as a trusted clinical partner to patients, families, and hospital teams. In this relationship-focused role, you will help ensure patients with serious illness receive timely access to hospice care through education, care coordination, and compassionate guidance. By building strong referral partnerships and supporting seamless transitions of care, you will play an important role in advancing our mission and enhancing the patient and family experience.

Work Schedule: Enjoy a flexible part-time schedule of three 8-hour shifts per week (8:30 a.m. to 5:00 p.m.), primarily on weekdays, with occasional weekend coverage.

Responsibilities:

• Establish a Hospice of the Piedmont presence in hospitals by attending rounds, care conferences, in-service meetings, committee meetings, and new staff orientations, as appropriate.
• Coordinate discharge plans with hospital case managers, patients, families, and hospice staff for newly referred patients, providing consultation and follow-up.
• Inform hospital patients and their families about Hospice of the Piedmont services.
• Educate and consult hospital medical professionals on Hospice of the Piedmont services, pain management, hospice care, and reimbursements, advising the Hospital Relations Manager on community needs.
• Contribute to marketing and business development plans.
• Ensure census growth.
• Demonstrate familiarity with agency policies, state, and federal hospice regulations.
• Promptly transfer patient information from hospital systems to Hospice of the Piedmont EMR.
• Advocate for current hospice patients admitted to the hospital or ER.
• Participate in research, quality improvement, or other end-of-life care studies.
• Maintain confidentiality regarding patients, families, staff, and the Agency.

Essential Skills for Success:

• Clinical Knowledge Hospice care principles, pain management, and regulations.
• Communication Skills Clear, empathetic conversations with patients, families, and hospital staff.
• Collaboration Work effectively with hospital teams and hospice staff.
• Patient Advocacy Support eligible patients and ensure smooth transitions.
• Organizational Skills Manage multiple priorities and maintain accurate documentation.
• Relationship Building Promote hospice services and maintain strong hospital presence.

Qualifications:

• Licensed as a Registered Nurse in the Commonwealth of Virginia.
• Two or more years of relevant nursing experience in terminal care, health team service coordination, documentation and/or case management.
• Driver's license, personal automobile, and current automobile liability insurance

Preferred Qualifications:

• Previous experience in hospice, home health, health care sales or marketing.
• Strong knowledge of hospice regulations and reimbursement issues surrounding hospice care.

Typical Physical Demands/Working Conditions:

• Able to work in a hospital setting
• Communicate by phone, writing, typing, and speaking
• Lifting up to 20 pounds
• Due to the nature of services provided, it may be necessary at times for employees to work beyond scheduled work hours to ensure adequate patient care

Hospice of the Piedmont is a non-profit, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and patients served.