AI Product Manager

AI / ML Product Manager – Loyalty & Personalization Role Summary Advance Auto Parts is seeking a hands‑on AI/ML Product Manager (contract) to support the launch of a next‑generation loyalty and personalization platform across Advance Rewards (DIY) and Pro Rewards (B2B). This role will lead requirements gathering, business workshops, and product definition, translating AI‑driven insights into executable product capabilities for campaigns, segmentation, and customer engagement. Key Responsibilities Lead requirements gathering and structured workshops with Marketing, Loyalty, and Operations teams to define promotions, rewards, and campaign needs. Define customer journeys (earn, engage, redeem) and translate business input into epics, user stories, and detailed product requirements. Write functional and non‑functional specifications. Define and operationalize AI/ML use cases, including predictive segmentation and targeting, personalized offers and rewards, behavioral insights and pattern detection. Ensure AI outputs are actionable within marketing campaigns and loyalty experiences. Support RFP, vendor evaluation, and build‑vs‑buy decisions. Partner cross‑functionally with Product, Marketing, Engineering, and Data Science to drive delivery. Define measurement frameworks including campaign tracking, segmentation performance, and experimentation. Skills Salesforce Marketing Cloud Customer segmentation Lifecycle marketing Artificial intelligence Machine learning Jira Agile User stories Product roadmap Additional Skills & Qualifications Working knowledge of APIs, system integrations, and data flows. Preferred experience with loyalty platforms or rewards ecosystems. Experience supporting RFP/vendor selection processes. Familiarity with personalization engines or recommendation systems. Experience Level Expert Level Job Type & Location Contract to Hire, based out of Raleigh, NC (fully onsite). Pay And Benefits Pay range: $70.00 – $85.00 per hour. Benefits Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available Life Insurance (voluntary life & AD&D for employee and dependents) Short- and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time off / leave (PTO, vacation or sick leave) Application Deadline This position is anticipated to close on Jun 17, 2026. Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr TEKsystems