Project Manager

Company Description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method-we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, Epsilon Auto and the Publicis Commerce Exchange.

Job Description

This is a Hybrid role - 3-4 days per week in the office in West Chicago are required.

The Project Manager is responsible for supporting the execution of marketing and direct mail campaigns, ensuring alignment with client expectations, operational standards, and organizational goals. Building on the foundation of project coordination roles, this position is accountable for coordinating cross-functional workflows, managing timelines, mitigating risks, and ensuring quality and consistency across all campaigns. Success in this role requires strong problem-solving and communication skills, along with the ability to manage complex workstreams and support alignment across multiple stakeholders.

Responsibilities

Key Responsibilities

Project Leadership & Execution

• Support campaign execution across assigned programs, ensuring accurate, efficient, and timely delivery.
• Coordinate cross-functional collaboration across Sales, Account, Creative, Data, and Production to support project completion.
• Manage multiple concurrent projects, tracking priorities, dependencies, and timelines to maintain progress and meet deliverable expectations.
• Ensure all campaign components are aligned to requirements prior to launch and throughout execution.

Risk Management & Problem Resolution

• Identify, assess, and proactively manage project risks, dependencies, and potential issues throughout the project lifecycle.
• Break down complex issues, determine impacts, and drive resolution plans across cross-functional teams.
• Escalate issues to senior leadership when required, providing clear context and recommended actions.
• Monitor project health and implement corrective actions to keep projects on track.

Stakeholder Communication & Alignment

• Manage expectations across Sales teams, internal partners, and leadership to ensure alignment and transparency.
• Drive key decisions by presenting options, risks, and recommendations to stakeholders.
• Ensure all client and internal requests are handled professionally and within established timelines.

Quality & Process Management

• Ensure high quality control standards across all campaigns, validating outputs for accuracy, completeness, and adherence to requirements.
• Drive consistency in workflows, documentation, and execution standards across projects.
• Identify and implement process improvements to increase efficiency, scalability, and execution quality.
• Ensure all project processes are documented and consistently followed.

Team Support & Operational Leadership

• Provide guidance and direction to Project Coordinators and Senior Project Coordinators, supporting execution and issue resolution.
• Foster collaboration across cross-functional teams and promote a solution-oriented working environment.
• Support onboarding, training, and development of team members as needed.
• Contribute to operational planning and team efficiency initiatives.

Qualifications

Knowledge, Skills & Abilities

• Strong understanding of project management principles (planning, timelines, risk management, and execution).
• Advanced problem-solving skills, with the ability to identify issues and drive resolution across teams.
• Ability to manage multiple complex projects simultaneously in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and prioritization skills, with the ability to meet aggressive deadlines.
• Ability to influence stakeholders and drive alignment across cross-functional teams.
• High level of professionalism, accountability, and ownership.
• Proficiency with Microsoft Office applications and familiarity with CRM and workflow tools (e.g., Salesforce).

Education & Experience (Required)

• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent combination of education and relevant work experience.
• Minimum of 4+ years of related experience, including project management experience supporting marketing, operations, or campaign execution.

Preferred Qualifications

• Experience managing direct marketing or campaign execution workflows.
• Experience working in cross-functional environments with multiple stakeholders.
• Experience with Salesforce or similar CRM / workflow systems.
• Proven ability to lead projects from initiation through delivery with successful outcomes.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to modify or assign additional responsibilities as needed.

Additional Information

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.


The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.


If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.


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Compensation Range: USD $60,800.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/3/2026.